IT Specialist (APPSW)

This position is located in Resilience-FIMA Federal Insurance Ins Acquisition & Tech Div. The ideal candidate for this position will a automation specialist with experience researching emerging technologies and prototyping low-code tools, AI workflows, dashboards, and scripts to improve NFIP operations and services.

What will I do in this position if hired? In this position, you will be an IT Specialist. Typical assignments include: Supporting the identification and analysis of opportunities for automation and AI enabled workflow improvement across NFIPbusiness operations, customer facing services, map modernization support, underwriting, and other program areas incoordination with business SMEs, analysts, UX, engineering, and data stakeholders. Assisting in configuring, prototyping, and testing low code/no code solutions, AI agents, workflow automations, dashboards, forms, lightweight applications, and scripts (for example Python) or utilities to query, transform, create, or validate data and workflow outputs using approved enterprise platforms such as Power Platform, GCP enabled tools, DHSChat, Python libraries, or similar technologies. Helping convert approved business and user requirements into working technical implementations by supporting workflow logic. development, automation and AI agent configuration, data input and output definition, integration analysis, prototype documentation, and technical hand off materials for engineering, security, and operational teams. Conducting market, technology, and policy research on emerging automation, artificial intelligence, digital service, geospatial,insurance technology, and AI governance trends to help the Innovation Branch remain current and identify practicalmodernization opportunities. Supporting evaluation of prototypes and AI enabled workflows for feasibility, usability, accuracy, operational fit, and governancealignment through functional testing, user feedback, AI output review, exception testing, human in the loop validation,responsible AI practices, and coordination with engineering, cybersecurity, data, UX, geospatial, and business teams. What else do I need to know? At FEMA, our mission is to help people before, during and after disasters, and every employee at FEMA has a role in emergency management. Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.

To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo, successfully pass, and maintain a background investigation for High Risk as a condition of placement into this position. This may include a credit check after initial job qualifications are determined, a review of financial issues, such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs (please visit: Mythbuster on Federal Hiring Policies for additional information). For more information on background investigations for Federal jobs please visit OPM Investigations. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Please ensure you meet the qualification requirements described below. Key Requirements: You must be a U.S. citizen to apply for this position. You must successfully pass a background investigation. Selective Service registration required. Current federal employees must meet time-in-grade requirements. You must be able to obtain and maintain a Government credit card. You must be able to deploy with little or no advance notice to anywhere in the United States and its territories for an extended period of time. Please review the Additional Information section for additional key requirements.

No Educational Substitution: There is no educational substitution for this position, and you must meet the qualifications listed in the "requirements" section of this announcement.