Shipping Clerk

Summary of Job:

The shipping clerk is responsible for recording shipping orders on the computer system, labeling items and packing items

into containers for shipping. To be successful as a shipping clerk, you must be able to multitask. A good shipping clerk

ensures that all items are packed, labeled, and recorded appropriately in preparation for transport.

Essential Job Functions: (responsibilities, duties and standards of the position, including supervisory level and

reporting relationship)

1. Obtain and process product orders, including receiving deliveries, registering them, and distributing packages and letters within the company.

2. Maintain the company stockroom through organizing, cleaning, and cataloging items on a regular basis.

3. Schedule large shipments and plan logistics to ensure that there is sufficient storage space for incoming items and staff on hand to manage the shipments.

4. Keep files of goods shipped and received by preparing regular shipping and receiving reports for managers.

5. Handle issues arising in shipping or inventory handling.

6. Ensure adherence to environmental management and systems.

7. Trouble shoots shipping issues and customer complaints that arise and work to solve them.

8. Place merchandise in a warehouse or storage facility by packaging, lifting items as necessary, operating forklifts and pallet jacks for large goods.

Qualifications and Skills: (in terms of experience, education & training)

1. A high school qualification or equivalent is preferred. 

2. Prior experience in retail, manufacturing, or a relevant field.

3. Flexible work hours.

4. Ability to lift items and containers.

5. Strong interpersonal and communication skills

6. Excellent organization and administrative skills

7. Integrity and leadership skills

8. Exemplary customer care skills

9. Good analytical and problem-solving skills.

10. Strong computer skills

11. Ability to operate warehouse machinery such as forklifts.

12. Detail-oriented and multitasking skills.