Central Ministry Operations Director

OBJECTIVE

Provides ministry-focused leadership, operational management, and administrative oversight for all church facilities and physical assets across multiple campuses. Responsible for ensuring a clean, safe, highly functional, and welcoming environment to support ministry objectives, church operations, and tenant partnerships.

GIFTS | SKILL SET

Servant Leadership & Team Building

Operational Planning & Project Management

Vendor & Contract Negotiation

Facility Maintenance & Technical Aptitude

Budgeting & Financial Stewardship

Volunteer Recruitment & Empowerment

EXPECTATIONS

Live an exemplary life, modeling the call, character, and competencies of a minister of the Gospel of Jesus Christ.

Be a servant leader to staff and teams of volunteers, as well as families and overall church body. 

Be involved in the overall life of the church body by actively participating in a group and church-wide events.

Be an excited and contributing member of the RHCC Staff.

Grow personally in his/her own leadership and ministerial abilities by reading, attending conferences, and having godly, professional mentors in his/her life.

RESPONSIBILITIES

Supervisory:

• Demonstrate high organization and proactive problem-solving to efficiently schedule, prioritize, and manage operations across all facilities.
• Recruit, train, equip, and retain paid staff and volunteer core teams (weekly setup/teardown teams, skilled trades volunteers, and quarterly serve days).
• Direct day-to-day internal and external facility operations, ensuring standard-of-excellence cleanliness, repair, and readiness for weekly services and special events.
• Supervise, mentor, and evaluate facility team members, including direct reports and dotted-line campus facilities personnel.
• Oversee annual facilities operating budgets and vendor contract negotiations to ensure wise financial stewardship.
• Perform additional operational duties and special projects as requested by the Executive Pastor.

Facilities Management:

• Implement and maintain a comprehensive Computerized Maintenance Management System (CMMS) for routine maintenance, asset lifecycle tracking, and preventive care schedules.
• Oversee HVAC, plumbing, electrical, roofing, landscape, audio/visual infrastructure support, and general structural maintenance.
• Collaborate with creative and ministry teams to execute seasonal, sermon series, and event-specific staging/decor installations.
• Manage custodial and janitorial operations utilizing internal teams and third-party contractors to uphold rigorous sanitation standards.
• Maintain regulatory compliance with municipal building codes, OSHA guidelines, fire safety codes, and ADA accessibility standards.
• Oversee church construction and renovation projects as needed.
• Serve on-call for campus emergencies, severe weather incidents, and immediate facility maintenance needs.

Security and Safety Oversight:

• Serve as the primary point of contact for fire safety, physical security systems, access control (keys/badges), and emergency preparedness plans.
• Partner with local law enforcement, emergency responders, contracted security personnel, and volunteer safety teams to maintain safe campus environments.
• Supervise security director and help with security core team, training and staff communication. 

Parking Team Management:

• Recruit, train and empower core team for parking for Sunday services, Wednesday nights and big events. 
• Coordinate and hire off-duty police for traffic direction for Sunday services, Wednesday nights and big events. 
• Help give central guidance to the regional campuses in regards to strategy and resources. 

External Event Management:

• Manage tenant relations, lease compliance, occupancy agreements, and day-to-day communications with external partner organizations.
• Coordinate facility usage and technical setup support with the Special Events Project Manager for internal ministries and external facility rentals.
• Source, vet, and oversee external service vendors and sub-contractors, establishing service level agreements and quality checks.

QUALIFICATIONS

- Minimum of 5–7 years of progressive experience in facilities management (church/non-profit setting preferred).

- Demonstrated knowledge of mechanical, electrical, plumbing, HVAC, building automation, and security systems.

- Physical ability to lift 50+ lbs, and operate basic equipment and tools.

- Proficiency with Facilities/CMMS software, Building Management Systems (BMS), project management software, and general office productivity suites.

COMPENSATION

Full-Time | Exempt | Management Staff

Includes Benefits

45 hours/week