About the role
FULL-TIME + BENEFITS | HYBRID, STL, MO | LUXURY CLIENTS |
PROJECT MANAGER
Working here is a once-in-a-lifetime experience. You'll be rubbing shoulders with some of the most enviable and exclusive brands and personalities in the world, right here in St. Louis, MO. We play a small part in creating unique, special, real-world, creative executions that affluent clients appreciate. Our team conducts business unlike any other. We pride ourselves on covering every detail, every time. Our Project Managers oversee a range of client projects from kick-off through completion. Key responsibilities include client communication, collaboration with design and production departments, and vendor management to ensure all client engagements are facilitated successfully, on time, to quality standards, and on budget.
Primary Duties and Responsibilities:
The Project Manager manages a high volume and variety of client projects from handoff through completion. This role primarily collaborates with Design, Production, Sales/Account Management, and Accounting to ensure all client engagements are delivered successfully, on time, on quality, and on budget. The Project Manager is the day-to-day point of contact for clients on their assigned projects.
Primary Duties and Responsibilities
Project Management. (50%) Manage a high volume and variety of client projects to ensure completion on time, to specifications, and with accuracy and efficiency. This work may include but is not limited to:
- Maintaining and updating Workamajig (our project management software) client records, schedules, and budgets;
- Maintaining and upholding client timelines;
- Managing the client proofing process, ensuring accuracy in all design proofs and final product;
- In conjunction with Designer, ensuring that accurate print mechanical specs are sent to the printer with regard to quantity, copy, sizing, selected print vendors, etc.;
- Troubleshooting printer or production errors with Designer and Production team and creating acceptable and cost-effective solutions to remedy issues;
- Collaborating with fellow Project Managers, Production department, and Creative Director to generate a daily list of client deadlines so all team members are informed;
- Communicating to the Production department when timelines or priorities change.
Financial Management. (25%) Manage project budgets and billing for assigned projects. This work may include but is not limited to:
- Actively monitoring project budgets and design revisions, and flagging overages early;
- Proactively managing design time to ensure that Designers know allocated hours at all times throughout the design process;
- Entering Purchase Orders (POs) in Workamajig in a timely and accurate manner;
- Drafting client billing and invoicing using existing templates, in conjunction with the Accounting department.
Client Communication. (25%) Proactively manage all aspects of client communication for assigned projects. This work may include but is not limited to:
- Communicating with assigned clients regarding job costs and budget changes, including any additional costs tied to the revisions process;
- Acting as a proactive resource to the client;
- Responding to client questions and needs related to wording, etiquette, timeline, etc.
What We’re Looking For:
- Bachelor’s Degree in Communications, Business, Marketing, Management, or similar field or equivalent work experience;
- 3-6 years of experience in project management roles, agency experience preferred; experience with luxury clients a plus;
- Familiarity with Mac OS programs and AI tools preferred;
- Proficient in Microsoft Office;
- Experience with Asana, Workamajig, or other project management software;
- Exceptional verbal and written communication skills with a professional presence;
- Active listening skills and extreme attention to detail;
- Excellent numeric reasoning and analytical skills;
- Comfortable communicating with a variety of clients in a luxury market;
- Self-motivated with the ability to work independently on multiple tasks;
- High degree of comfort and organization in a fast-paced environment;
- Strong inclination towards proactive problem-solving and continuous learning.
What’s In It for You:
- Luxury Market. You get to work on some amazing things for some pretty important people. This isn’t toothpaste and beer; it's getting involved with important, impressive people and the events they host. It’s fun to know what they like and have a peek inside the world of luxury.
- Diverse Work. The work is fun. No two projects are the same. If you like being busy and working on a diverse base of high-end, luxury clients, you will love it here. We are not boring!
- No Bureaucracy. You won’t get lost in the shuffle here. It’s not a big bureaucracy and doesn't have five layers of executives to go through to make a decision. If you’re tired of working on projects that take years to finish or never get realized, you won’t have that problem here.
- Woman-Owned. As a woman-owned and managed business, you get to work alongside some of the most impressive, driven women every single day.
Hybrid. In-office 4 days/week, remote on Wednesdays; more flex over time.- Hours per Week. 40-45; weekends aren’t the norm (some check email at night for coastal clients).
Benefits. Package includes health (employer covers 50% of the subscriber premium), dental, and vision insurance; a 401k with a match; paid company holidays; paid time off; and paid sick days.
Environment
The work environment is an air-conditioned, smoke-free office. This position routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. This position is not expected to require any overnight travel.
Disclaimer
This job description provides a general overview of the job requirements and does not include a comprehensive list of all activities, duties, or responsibilities. Cheree Berry Paper and Design reserves the right to modify this job description at any time, including assigning or reassigning job duties or eliminating this position at any time.
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