Bilingual Express Service Advisor

Description

Universal Toyota is currently seeking reliable, performance-driven individuals to add to our award-winning team of Express Maintenance Service Advisors. Duties and responsibilities may include the following:

• Greeting customers and assisting them with service needs.
• Consulting with technicians about needed repairs and recommendations on customers' vehicles.
• Answering customer questions about service outcomes and consulting with technicians when necessary.
• Informing customers about potential cost savings and warranty protections.
• Assisting customers with deciding to fix their car through the dealership's shop or trading the vehicle in
• Overseeing and managing the service center's scheduling and workflow.

Requirements

• Must have great customer service skills.
• Must be an active listener.
• Team player.
• Must be able to work and perform under pressure and promise times.