About the role
Job Description:
IHOP is seeking enthusiastic and customer-focused Servers to provide exceptional dining experiences for our guests. You will be responsible for taking orders, serving food and beverages, and ensuring guest satisfaction in a fast-paced environment.
Job Responsibilities:
* Greet guests warmly and present menus.
* Answer questions about menu items, ingredients, and daily specials.
* Take accurate food and beverage orders using a point-of-sale system.
* Deliver food and beverages to tables efficiently and courteously.
* Anticipate guest needs and respond promptly to requests.
* Clear and reset tables promptly and efficiently.
* Handle guest concerns and complaints professionally and escalate when necessary.
* Collaborate effectively with kitchen staff and other team members.
* Maintain cleanliness and organization of the dining area and service stations.
* Process payments and accurately handle cash and credit card transactions.
* Adhere to all food safety and sanitation guidelines.
Job Qualifications:
* Excellent communication and interpersonal skills.
* Ability to work effectively in a fast-paced and demanding environment.
* Strong attention to detail and ability to multitask.
* Positive attitude and a strong commitment to guest satisfaction.
* Basic math skills for handling payments.
* Ability to stand and walk for extended periods and lift up to 25 pounds.
* Flexibility to work evenings, weekends, and holidays as required.
* Knowledge of food safety practices is a plus.
Disclaimer:
The list of Principal Duties, Essential Functions, and Basic Qualifications is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice.
Onvo is an equal opportunity employer. Onvo maintains a work environment in which Team Members are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Team Members without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, and sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.
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