About the role
What Drives Success
This territory manager develops new prospects and interacts with existing customers to increase sales of products and services.
Duties include, but are not limited to:
- Select the correct products or assist customers in making product selections based on customer needs, product specifications and applicable regulations.
- Negotiate prices, terms of sale and service agreements.
- Ensures high post-sales satisfaction by facilitating positive, long-term relationships and high potential for repeat business with customers.
- Sets account and territory plans on an annual, quarterly and monthly basis.
- Generally focuses on local market accounts and prospects, and may be responsible for a limited number key or named accounts.
- Coach and mentor less experienced sales representatives as needed.
What We Are Looking For
- Requires a bachelor's degree or an equivalent combination of education and experience. Requires at least 3 years of related experience.
- Requires strong abilities in building relationships, listening, persuading, negotiating, and managing time.
- Requires knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Knows principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Effective at written and verbal communication.
- Requires intermediate industry and product knowledge.
- Must be able to use Microsoft Office and Customer Relationship Management software.
- HVAC industry experience preferred.
Who We Are
Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.
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