Used and Vintage Admin Associate

The Used and Vintage Admin Associate plays an integral role within GC's Used and Vintage organization. This associate acts as a subject matter expert on the valuation and authentication of used instruments, supports the businesses through relevant and informative reporting and assists in addressing and following up on IT and Used/Vintage platform issues (UVM, UPE, GC.COM, POS, etc.). The position is important in terms of the Used Team talent pool/succession planning as it requires a unique skill-set combining knowledge of the Used MI marketplace as well as advanced Microsoft Office Suite skills.

RESPONSIBILITIES/DUTIES

• Store support for acquisitions and inventory/procedural questions
• Markdown request changes
• Description changes
• Routing of inventory/website issues to appropriate Support Center teams
• Used and Vintage acquisition policy questions
• Counterfeit/replica acquisition concerns
• UAT (beta) and quality control testing for IT platforms re bugs, features, and enhancements
• Daily interfacing with multiple teams across the Enterprise including those that oversee UVM, UPE, ATG (GC.COM), Taxonomy and Inventory Control
• Monitor and report on competitor price, promotion, assortment and presentation tactics
• Daily scrubbing of GC.COM listings for incorrect descriptions, images, brands and models
• Additional duties as assigned.

MINIMUM REQUIREMENTS & SPECIAL ATTRIBUTES

• High School Diploma or GED required
• Bachelor's Degree (or 4 years of equivalent work experience), preferably in Business
• Intermediate knowledge/proficiency with relevant MI products and a strong passion for music (instrument background a plus)
• Intermediate proficiency with the MS Office suite (Word, Excel, PowerPoint, Outlook)
• Must have a basic understanding of how marketing and promotions work