Health System Specialist - Trainer

The Health System Specialist is responsible for developing educated, competent employees throughout Community Care (Outpatient). The incumbents work independently to propose, plan and implement training. Analyzes and evaluates the effectiveness of programs or operations in meeting established goals and objectives.

Duties to include but not limited to the following: Training Duties: Instructs courses covering a wide variety of topics in well-established areas of a subject-matter field, including but not limited to automated/computer-based Scheduler programs, VHA software applications. Translates technical jargon and complex terms into simpler explanations. Demonstrates specific actions to learners during instruction to ensure compliance with complex technical, regulatory guidance. Identifies skills gaps and utilizes practices to close them that are appropriate and aligned. Responsible for identifying and determining training priorities, conducts educational surveys, provides training, and administers programs. Provides administrative assistance to services and training programs that announce various workshops and training programs offered by the facility and/or VISN. Provides information concerning available training and makes all arrangements for facility training to occur. Provides information concerning available training, arranges for instruction, prepares reports and help facilitate courses. Program Administrative Duties: Incorporates the development and implementation of training program courses, including but not limited to VHA software programs, and employee development. Develops and implements strategies for effective communication of training program information. Participates in program planning meetings. Provides support for updating all Learning Service documents for service line Share Point site. Performs duties involving education policies and programs. Assists subject matter experts with the development of learning objectives, selection of appropriate instructional technology strategies and delivery systems for each activity. Collects information for analyses of training program courses and ensures effective operation of training program activities. Identifies and recommends ways of eliminating, combining, simplifying, or improving procedures and processes. Reviews new programs and/or curricula for possible inclusion in the learning & development training inventory. Develops reporting procedures, sampling techniques, and measurements at various points in the business cycle to identify problem areas or inherent weaknesses in work processes, procedures, information systems and content. Program Tracking Duties: Develops program objectives into viable programs. Develops essential surveys and questionnaires to evaluate training needs and training outcomes; Instruct courses covering a wide variety of topics. Uses a variety of teaching modalities to meet learners' needs; organize and interpret course materials to best communicate and motivate learning. Applies principles, practices, and techniques of adult learning and use effective oral and written communication skills. Collects, collates, researches, analyzes track and trend educational program information. Provides technical input for purchasing training; Develops and delivers briefings, develop surveys, questionnaires, assessments, spreadsheets, statistical and administrative reports. Develop guidelines, instructional methods, materials, etc., and new or improved applications of educational technology to training programs. Work Schedule: Monday thru Friday 7:30 am - 4:00 pm or 8:00 am - 4:30pm Virtual: This is not a virtual position. Position Description/PD#: Health System Specialist - Trainer/PD02290O Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.