Warehouse Supervisor - Wilmington

JOB DESCRIPTION

Warehouse Supervisor

Operations Leadership  |  How We Build Tomorrow

Department

Operations / Distribution

Reports To

Distribution Manager or Operations Manager

Location

Wilmington, Illinois

Compensation

Starting at $60,000 annually

Position Summary

The Warehouse Supervisor leads daily warehouse activities to ensure the safe, accurate, and efficient receipt, storage, selection, staging, and shipment of products. This role provides hands-on leadership to warehouse associates, coordinates staffing and workflow, monitors performance, and partners with operations, transportation, inventory, customer service, and safety teams to meet service expectations. The Warehouse Supervisor builds an engaged, accountable team and models the PrimeSource BluePrint in every interaction.

Essential Duties and Responsibilities

• Supervise, coach, and develop warehouse associates across assigned shifts or functional areas; set clear expectations and provide timely feedback.
• Plan daily labor and workflow based on inbound and outbound volume, staffing, equipment availability, customer commitments, and operational priorities.
• Direct receiving, put-away, replenishment, order selection, loading, shipping, returns, and inventory-control activities in accordance with established procedures.
• Promote a safety-first culture; conduct safety talks, reinforce required personal protective equipment, address unsafe conditions, and support incident reporting and corrective action.
• Monitor productivity, accuracy, attendance, overtime, service levels, and quality metrics; communicate results and implement practical improvements.
• Ensure orders are picked, staged, loaded, and shipped accurately and on time while protecting product quality and minimizing damage.
• Maintain inventory integrity through location discipline, cycle-count support, discrepancy research, and adherence to scanning and system processes.
• Train employees on standard work, equipment, systems, safety requirements, and job expectations; verify understanding and consistent execution.
• Conduct pre-shift meetings and maintain clear communication during shift handoffs, operational changes, and service disruptions.
• Partner with Human Resources and management on attendance, performance, employee relations, recognition, and policy administration.
• Support hiring, onboarding, cross-training, succession planning, and retention efforts for the warehouse team.
• Maintain a clean, secure, and organized facility through good housekeeping, equipment care, and compliance with company policies and applicable regulations.
• Identify root causes of operational issues and lead continuous-improvement efforts that reduce waste, delays, errors, and unnecessary cost.
• Perform other duties and support special projects as assigned.

Living the BluePrint

The Warehouse Supervisor is expected to bring the BluePrint to life by leading with integrity, putting safety and people first, serving customers with urgency, taking ownership of results, collaborating across teams, and continuously improving how we work. The supervisor creates an environment where employees understand how their work contributes to our shared success and to how we build tomorrow.

Leadership Expectations

• Lead visibly from the floor and remain accessible to employees throughout the shift.
• Apply policies and performance standards consistently, respectfully, and fairly.
• Recognize strong performance and address concerns promptly with clear documentation and follow-through.
• Build trust through direct communication, active listening, sound judgment, and dependable execution.
• Create an inclusive team environment that values different perspectives and encourages employees to speak up.

Qualifications

• High school diploma or GED required; associate degree or additional coursework in logistics, supply chain, business, or a related field preferred.
• Three or more years of warehouse, distribution, manufacturing, or related operations experience preferred, including at least one year in a lead or supervisory capacity.
• Working knowledge of warehouse safety, receiving, inventory control, order fulfillment, shipping, and material-handling practices.
• Experience using a warehouse management system, RF scanners, Microsoft Office, and operational reporting tools preferred.
• Ability to lead employees across different experience levels, manage competing priorities, and make sound decisions in a fast-paced environment.
• Strong communication, coaching, organization, problem-solving, and follow-through skills.
• Ability to work the assigned schedule, including overtime, weekends, or alternate shifts as business needs require.

Physical Demands and Work Environment

This position regularly works in a warehouse environment and may be exposed to moving equipment, varying temperatures, dust, and moderate-to-high noise levels. The employee must be able to stand and walk for extended periods; bend, stoop, reach, push, and pull; communicate effectively; and safely lift and move up to 50 pounds, with or without reasonable accommodation. Required personal protective equipment must be worn. Specific physical requirements should be reviewed for the assigned facility and essential functions.

Equal Employment Opportunity

PrimeSource Building Products is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to providing reasonable accommodations to qualified individuals with disabilities and for sincerely held religious beliefs, as required by law.

This job description summarizes the primary responsibilities of the position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Responsibilities may change based on business needs.