PBX - Telephone Operator

The Hotel:

Connect to the heart of the West and embrace the captivating optimism of the Sonoran Desert at Grand Hyatt Scottsdale Resort. The richly appointed property and sophisticated architectural designs inspired by Frank Lloyd Wright, reflect the romance of the American Southwest. Our magnificently designed property and artistic architectural features amplify dramatic mountain views, inspire connections to water, and reveal enticing botanical interactions. Captivating amenities and six elevated dining experiences, led by celebrity chef Richard Blais, echo the region's variety and rich heritage–beckoning travelers to deeply connect with the illuminating essence of our surroundings.

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleague’s become family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Roles and Responsibilities include but are not limited to:

** Starting rate: $19.00 per hour

This individual is responsible for answering incoming calls to the resort and must have good typing skills, a pleasant attitude, and excellent phone demeanor. The PBX Telephone Operator must work well handling a high volume of calls, and should be comfortable and able to answer questions relating to the Hotel. This Candidate may also need to assist at the desk with check-ins and check-outs.

·         A true desire to satisfy the needs of others in a fast-paced environment.

·         Refined verbal communication skills.

·         Ability to sit for long periods.

·         Must be able to work a flexible schedule, including weekends and holidays.

·         Proficient in basic computer skills.

·         Customer service experience preferred.

Benefits & Perks  

Opportunities to work around the world with Hyatt Hotels and Resorts 

Discounted & Complimentary Hotel Room Nights 

Enjoy free employee meals in our employee dining hall 

Free covered parking 

Medical Dental and Vision Insurance (Full-time colleagues)  

Retirement savings plan 

Excellent training and professional development 

Tuition/Wellness reimbursement, up to $1,000 a year! 

Employee Stock Purchase plan  

Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more 

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing 

About The Hiring Process  

We are excited that you have chosen to express interest in joining Hyatt Hotels and Resorts. We will be sure to take a look at your application and get back to you within a week of your submission. Thank you for your patience while we do so. 

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Proof of eligibility to work in the United States is required, as well as a completed background check.