Management & Program Analyst

This position is at the full performance level and is located within the Medicine Outpatient Healthcare Group, VA Long Beach Health Care System, Long Beach, CA. The incumbent functions as a Management and Program Analyst and reports directly to the Chiefs of Healthcare Group and the Business Manager as the administrative lead over licensed independent provider (LIP) medical staffing support within the Medicine Healthcare Group.

The incumbent serves advisor to Medicine HCG physician leadership on the Credentialing and Privileging (C&P) program. The position is supervised by the Outpatient Medicine HCG Business Manager. Duties included but are not limited to the following: Serves as the lead administrative support related to medical staff requirements for licensed independent providers. Conducts analytical reviews, manages and tracks data, serves as an advisor to Medicine HCG physician leadership on key processes related to the credentialing and privileging process of VAMC. Supports the implementation, maintenance, and update of Focused Professional Practice Evaluations (FPPE) and Ongoing Professional Practice Evaluations (OPPE) monitoring systems in support of all divisions of the Medicine HCG. Provides support to the timely and accurate onboarding of Licensed Independent Practitioner staff including recruitment and retention activities. Applies analytical and evaluative methods and techniques for assessing the effectiveness, efficiency, and compliance of key program processes. Participates in discussion, meetings, conferences and conference calls with management officials and employees to share information, investigate facts, present conclusions, recommendations, and alternatives, obtain concurrence, develop alternate courses of actions, and mutually resolve problems. Coordinates Chief's scheduling and timeline of projects and meetings and track workload and projects. Formulates recommendations for modifying, revising, or implementing procedures to improve the effectiveness and efficiency of administration operations. Responsible for working collaboratively with Medicine HCG leadership, healthcare providers, the Credentialing & Privileging (C&P) administrative specialists, and other administrative teams in managing the FPPE and the OPPE for the C&P Program. Analyzes clinical evaluation plans to ensure they meet standards and are thorough and appropriate to measure and document the clinical competence of the Licensed Independent Practitioner (LIP). Assures application packages and other documents meet technical requirements per specialty of provider and assures application folder and database account (VetPro or other internal databases and spreadsheets) meet technical requirements. Coordinates incoming data from a variety of sources; establishes protocols for incoming data; organizes computerized data sets; and retrieves computerized data. Gathers, analyzes, documents and tracks program data from beginning to end ensuring C&P compliance. Applies technical skills to extract and analyze large datasets in a variety of formats (i.e., Access, Excel, Power Point, etc.). Manages and organizes information from various VA repositor to present data in reports and presentations to supervisors and managers. Applies analytical skills in understanding the data, noting key issues, and making data driven decisions that impact key areas of the C&P Program within Medicine HCG. Utilizes quantitative and qualitative skills to conduct healthcare provider industry analysis studies. Assesses internal and external communication to identify substantive issues in meeting program requirements. Makes adaptations or recommendations to larger internal processes and or policy changes to supervisors, establishes program work priorities to meet compliance. Understands and uses VISTA and HCG databases to provide reports. Implements tracking and monitoring systems for actions as indicated by the Credentials Committee. Assists in supporting MSO in providing insights and reports on state licensing board reporting requirements and state licensing board reporting correspondences. Provide oversight of recruitment and retention actions related to LIPs within the Medicine HCG including board actions, market pay reviews, biannual reviews, recruitment and retention incentives, pay for performance and performance appraisals. Participates in the development and implementation of local VAMC policies in accordance with The TJC standards, and VHA Handbooks and policies. Work Schedule: Full-time, Monday-Friday, 8:00 am-4:30 pm Virtual: This is not a virtual position. Position Description/PD#: Management & Program Analyst/PD143920 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.