Administrative Officer

The Administrative Officer is located in the Office of the Chief of Staff at the Washington, DC VA Medical Center. The role coordinates recruitment, staffing, onboarding, retention, and tracks personnel actions. It manages suspense requests and provides administrative and budget support to the office of the Chief of Staff and is associated and clinical services.

Major duties and responsibilities include, but are not limited to: Serves as the Human Resources liaison for the Office of the Chief of Staff and clinical service lines. Initiates and tracks personnel actions for the Office of the Chief of Staff and clinical service lines through completion. Provides administrative support to clinical services lacking administrative personnel. Interprets and applies policies, procedures, and guidance to resolve administrative issues. Manages and tracks administrative assignments, suspense items, and requests to ensure timely completion. Supports budget formulation, monitors fund allocations, and tracks operating expenses. Serves as records liaison and maintains files in accordance with VA privacy requirements. Receives and evaluates patient complaints, coordinates clinical appeals, and assists with disclosures. Provides guidance and training to Administrative Officers throughout the facility. Serves as the Automated Data Processing Application Coordinator (ADPAC) for the Office of the Chief of Staff. Work Schedule: Monday - Friday; 8:00AM est - 4:30PM est Telework: Not Available Virtual: This is not a virtual position. Position Description/PD#: Administrative Officer/PD260568 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements:The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.