Branch Member Service Associate (Part-Time) - Falls Church, VA

As a Part-time Branch Member Service Associate you will deliver exceptional customer service in our branches while successfully promoting and selling NASA FCU products and services. You must possess proven customer service skills; strong verbal communication; and above all, a desire to help others. The Part-time Branch Member Service Associate position is a tiered position with formal training modules – YOU control your career advancement as you learn and execute new skills. In addition to a solid compensation package, there is also a generous part-time benefits opportunity.  This role will require travel to other locations on an as needed basis. You must have reliable transportation.  At least one year of Cash Handling experience required.
Salary:
Branch MSA II: $23 - $24.50
Branch MSA III: $26 - $27.50
Work Schedule: All MSAs are scheduled to work a minimum of two Saturdays per month including MSAs assigned to branches without Saturday hours. The typical work week is approximately 40 hours. MSAs must be available between the hours of 7:30 am and 5:30 pm Monday - Thursday, 7:30 am and 6:30 pm Friday and 8:30 am and 1:30 pm on Saturday. Specific shifts will be scheduled based on branch location operating hours
Required New Hire Training: Training is conducted at our Corporate Office in Upper Marlboro, MD, Monday through Friday from 8:00 AM to 5:00 PM. The program lasts approximately four (4) weeks and is designed to provide the knowledge, skills, and hands-on experience needed for success in the role.

Posted 10/19/2026