Management and Program Analyst (Workforce Management)

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, New York Field Office, Mission Support Division, located in New York, NY. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.

Joining Customs & Border Protection will allow you to use your expertise to provide management advice regarding the improvement and assessment of core processes and the implementation of programs and policies related to Workforce Management. This position starts at a salary of $88,005.00 (GS-11, Step 1) to $137,128.00 (GS-12, Step 10). In this position, you will strengthen the Department's ability to perform homeland security functions by developing policies, conducting special studies, and providing technical assistance. Typical work assignments include: Developing and recommending improvements in services; participating on teams and/or projects involved in the redesigning, automating, and re-engineering of processes in order to meet the varied and changing requirements of the field office. Researching and advising on significant personnel program changes or developments. Developing options that take advantage of special hiring authorities and programs when appropriate for local needs. Assisting the executive staff in the development of field office policy and recommends changes to improve service. Advising the Director, Field Operations, Port Directors, and other field managers in formulating realignment and/or reorganization proposals related to improvement efforts in the core process in order to organize work in the most efficient and effective manner given local conditions. GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.

You must be a U.S. Citizen to apply for this position Males born after 12/31/1959 must be registered with Selective Service Primary U.S. residency for at least three of the last five years (additional details below) All pre-employment processes will be conducted in English You may be required to pass a background investigation Bargaining Unit: This position is not covered under the bargaining unit CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures. As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link. DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities. This vacancy has a local commuting area requirement, as defined below: The area surrounding the duty station by which people reasonably travel back and forth from home to work; Or The employee's permanent duty station is located within the reasonable travel area surrounding the duty station of this vacancy; Or if applicable For employees who are detailed or temporarily promoted for more than 1 year to another duty location, the detailed or temporary duty location is considered to be the duty location of record for commuting area purposes. For employees detailed or temporarily promoted for less than one year, the permanent duty location is considered the duty location of record for commuting area purposes.

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.