Vehicle Network Specialist

JOB INFORMATION

Job Title: Vehicle Network Specialist

Department: Customer Service

FLSA Status:

Reports to Position: National Service Manager

Level:

Location:

VAC- Con – Green Cove Springs, FL 32043

Job Family:

JOB SUMMARY

Provide a brief description as to the primary purpose of this job (no more than three to five sentences):

The Service Technician interacts with customers professionally and courteously while receiving and discharging units at the Service Center. This role operates all makes and models of Vac-Con/Vector products to diagnose and repair unit deficiencies. The technician prepares accurate written and electronic documentation, completes service orders in a timely manner, and supports customer satisfaction through clear communication. The technician must work independently with limited supervision and collaboratively in a team environment. The role may also include assembly work, requires knowledge of the Vac-Con/Vector product line, and may involve limited-service operations as needed. This person must be well versed in CAN BUS technology

KEY COMPETENCIES

• Can-Bus Protocol
• Interpersonal Skills
• Initiative
• Quality
• Job Knowledge
• Problem Solving
• Teamwork
• Customer Satisfaction
• Communication

WORKING CONDITIONS & PHYSICAL DEMANDS

List of working conditions for this position:

• Working Environment: Hot, cold, dry, wet, dirty, oily, conditions and may be subject to foul odors.
• Travel Requirements: Periodically

ESSENTIAL JOB FUNCTIONS/DUTIES

List essential job functions that comprise the job; describe in terms of actions (verbs) and desired outcomes in order of most important first:

• Identify operational deficiencies across all models of Vac-Con/Vector
• Identifies materials, parts and supplies needed to complete a repair in a safe and efficient manner. You must be able to operate Vac-Con/Vector products of all models.
• Deep understanding of CAN BUS protocols, multiplexing architecture, and the ability to read complex electrical schematics and blueprints. Follow prints and schematics as well as technical manuals. Also written and spoken instructions.
• Test, troubleshoot and repair Controller Area Network (CAN bus) lines, multiplex systems, and electronic control modules using digital multimeters, oscilloscopes, and specialized scan tools

QUALIFICATIONS

List the minimum requirements to be considered for this position:

• Education: High School Diploma
• Experience: 3-5 Years
• Certifications: ISO 11898-2 (Preferred)
• Other required KSA (Knowledge, Skills & Abilities): Ability to diagnose and repair various mechanical, hydraulic, water, and electrical systems.

• JOB INFORMATION

  Job Title: Vehicle Network Specialist

  Department: Customer Service

  FLSA Status:

  Reports to Position: National Service Manager

  Level:

  Location:

  VAC- Con – Green Cove Springs, FL 32043

  Job Family:

  JOB SUMMARY

  Provide a brief description as to the primary purpose of this job (no more than three to five sentences):

  The Service Technician interacts with customers professionally and courteously while receiving and discharging units at the Service Center. This role operates all makes and models of Vac-Con/Vector products to diagnose and repair unit deficiencies. The technician prepares accurate written and electronic documentation, completes service orders in a timely manner, and supports customer satisfaction through clear communication. The technician must work independently with limited supervision and collaboratively in a team environment. The role may also include assembly work, requires knowledge of the Vac-Con/Vector product line, and may involve limited-service operations as needed. This person must be well versed in CAN BUS technology

  KEY COMPETENCIES

  • Can-Bus Protocol
  • Interpersonal Skills
  • Initiative
  • Quality
  • Job Knowledge
  • Problem Solving
  • Teamwork
  • Customer Satisfaction
  • Communication

  WORKING CONDITIONS & PHYSICAL DEMANDS

  List of working conditions for this position:

  • Working Environment: Hot, cold, dry, wet, dirty, oily, conditions and may be subject to foul odors.
  • Travel Requirements: Periodically

  ESSENTIAL JOB FUNCTIONS/DUTIES

  List essential job functions that comprise the job; describe in terms of actions (verbs) and desired outcomes in order of most important first:

  • Identify operational deficiencies across all models of Vac-Con/Vector
  • Identifies materials, parts and supplies needed to complete a repair in a safe and efficient manner. You must be able to operate Vac-Con/Vector products of all models.
  • Deep understanding of CAN BUS protocols, multiplexing architecture, and the ability to read complex electrical schematics and blueprints. Follow prints and schematics as well as technical manuals. Also written and spoken instructions.
  • Test, troubleshoot and repair Controller Area Network (CAN bus) lines, multiplex systems, and electronic control modules using digital multimeters, oscilloscopes, and specialized scan tools

  QUALIFICATIONS

  List the minimum requirements to be considered for this position:

  • Education: High School Diploma
  • Experience: 3-5 Years
  • Certifications: ISO 11898-2 (Preferred)
  • Other required KSA (Knowledge, Skills & Abilities): Ability to diagnose and repair various mechanical, hydraulic, water, and electrical systems.

  • JOB INFORMATION

    Job Title: Vehicle Network Specialist

    Department: Customer Service

    FLSA Status:

    Reports to Position: National Service Manager

    Level:

    Location:

    VAC- Con – Green Cove Springs, FL 32043

    Job Family:

    JOB SUMMARY

    Provide a brief description as to the primary purpose of this job (no more than three to five sentences):

    The Service Technician interacts with customers professionally and courteously while receiving and discharging units at the Service Center. This role operates all makes and models of Vac-Con/Vector products to diagnose and repair unit deficiencies. The technician prepares accurate written and electronic documentation, completes service orders in a timely manner, and supports customer satisfaction through clear communication. The technician must work independently with limited supervision and collaboratively in a team environment. The role may also include assembly work, requires knowledge of the Vac-Con/Vector product line, and may involve limited-service operations as needed. This person must be well versed in CAN BUS technology

    KEY COMPETENCIES

    • Can-Bus Protocol
    • Interpersonal Skills
    • Initiative
    • Quality
    • Job Knowledge
    • Problem Solving
    • Teamwork
    • Customer Satisfaction
    • Communication

    WORKING CONDITIONS & PHYSICAL DEMANDS

    List of working conditions for this position:

    • Working Environment: Hot, cold, dry, wet, dirty, oily, conditions and may be subject to foul odors.
    • Travel Requirements: Periodically

    ESSENTIAL JOB FUNCTIONS/DUTIES

    List essential job functions that comprise the job; describe in terms of actions (verbs) and desired outcomes in order of most important first:

    • Identify operational deficiencies across all models of Vac-Con/Vector
    • Identifies materials, parts and supplies needed to complete a repair in a safe and efficient manner. You must be able to operate Vac-Con/Vector products of all models.
    • Deep understanding of CAN BUS protocols, multiplexing architecture, and the ability to read complex electrical schematics and blueprints. Follow prints and schematics as well as technical manuals. Also written and spoken instructions.
    • Test, troubleshoot and repair Controller Area Network (CAN bus) lines, multiplex systems, and electronic control modules using digital multimeters, oscilloscopes, and specialized scan tools

    QUALIFICATIONS

    List the minimum requirements to be considered for this position:

    • Education: High School Diploma
    • Experience: 3-5 Years
    • Certifications: ISO 11898-2 (Preferred)
    • Other required KSA (Knowledge, Skills & Abilities): Ability to diagnose and repair various mechanical, hydraulic, water, and electrical systems.
    • Must be willing to travel 30% of the time.