Management and Program Analyst

This position is located in the Office of Process Improvement in the Office of the Deputy Commissioner responsible for Patent Quality. The employee serves as a resource in the development and implementation of performance excellence management policies, tools and initiatives.

The physical worksite for this position is located in Alexandria, Virginia. Presence at the Alexandria, VA campus is required for this role, as it includes on site functions that must be performed in person. Position may be eligible for situational telework in accordance with agency policy/business unit discretion. The agency currently allows for 52 hours of telework per leave year. The individual selected for this position will... Serve as a senior analyst and advisor on matters of continuous improvement, quality, strategy, program management, and project management. Review and evaluate program performance, including establishing a means to measure progress toward desired results, setting standards for assessing results achieved, tracking and measuring progress, exchanging ongoing feedback and reinforcing successful activities Develop and implement performance excellence management policies, tools and initiatives that effectively, efficiently, and continually improve the overall performance of the organization. Evaluate the effectiveness of Patent programs by implementing proactive, systematic and standardized program reviews through the application of proven Lean Six Sigma quality improvement methodologies.

Education may not be substituted for specialized experience at this grade level.