Restaurant Host

Marriott Charleston is seeking a friendly and organized Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and a smooth dining experience. This role requires excellent communication skills, a passion for customer service, and the ability to manage reservations and seating arrangements efficiently. Previous experience in food service or hospitality is preferred.

Essential Functions

• Display friendly attitude greeting and seating guests. Seat and present guest with clean menus.
• Seat all stations equitably assuring equal distribution of parties.
• Keep reception area clean and neat.
• Know locations of all outlets and services.
• Answer phone properly and promptly giving name of restaurant and identifying self.
• Be familiar with menu items and daily specials, including basic knowledge of food and ingredients.
• Assist guests in finding rooms, conference rooms, meeting rooms and banquets when necessary.
• Know what is happening on property in order to assist guests as needed.
• Assure smooth transition at shift change remaining on duty until relief is present.
• Collect and inspect all menus, discarding all worn ones and then replacing them.
• Keep Reservation Book up to date and accurate at all times
• Responsible for the use of a bank when needed.
• Be flexible, reliable and available for scheduling due to business demands.
• Assist with bussing tables, pouring water and resetting tables as needed
• Assist managers as necessary with light administrative responsibilities.

Experience/Qualifications

Previous experience in food service or hospitality is preferred. Must be able to read, speak, and understand English.

Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.