Telephone Operator

Join our team at Northern Navajo Medical Center in Shiprock, NM! As a Telephone Operator, you'll connect callers, provide information, and support emergency communications. If you're dependable, professional, and enjoy helping others, apply today! A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).

Operates the hospital telephone switchboard and connects incoming local and long-distance calls. Provides routine hospital information and directs callers to appropriate departments or staff. Handles special, long-distance, and occasional overseas telephone calls. Responds to hospital emergencies by paging personnel and contacting appropriate staff. Monitors hospital alarm systems and contacts Security personnel during emergencies. Maintains staff directories, call-back schedules, emergency priority lists, and shift reports.

Selectee may be subject to a probationary period ESEP appointees typically serve a two year trial period U.S. Citizenship is required Selective Service Registration is required for males born after 12/31/1959 IHS selectees working in IHS healthcare facilities must comply with the IHS Employee Immunization Policy. Vaccine exemptions may be available in accordance with IHS policy and facility guidance. On-call hours or standby duty may be required. Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/. You will need to set up direct deposit so we can pay you. Background Investigation Requirement: This position requires the successful completion of a federal background investigation as a condition of employment. A background investigation is a standard process used by the Federal Government to verify an individual's identity, employment history, education, and other relevant information to determine suitability for Federal service. Upon receipt of instructions, applicants must complete all required background investigation forms within five (5) calendar days of issuance. Timely completion is critical to avoid delays in processing or a determination of unsuitability. Applicants are strongly encouraged to prioritize this requirement and to maintain regular communication with their assigned Personnel Security Specialist throughout the process. Financial Suitability Requirement: This position requires a review of the applicant's financial history as part of the personnel security and suitability determination. Applicants must demonstrate financial responsibility, maintain good standing with creditors, and satisfy all legal financial obligations prior to applying. Individuals with substantial delinquent or unresolved financial obligations-including, but not limited to, delinquent federal or state tax liabilities, defaulted federal student loans, court-ordered fines or fees, or child support arrears-may be deemed unsuitable for employment with the Indian Health Service (IHS). Prior to the appointment, candidates must present two valid forms of identification. If one of the documents is a state-issued ID or driver's license, it must be REAL ID-compliant.

There are no education requirements.