Retail Lead: Resort Store - Year Round

Jackson Hole Mountain Resort

JOB POSTING

Position Title: Retail Lead 

Department: Retail 

Location: Resort Store – Jackson, WY

Classification: Year-Round, Full-Time

FLSA: Non-exempt 

At Jackson Hole Mountain Resort, adventure isn't just a word – it's a way of life. Our shared passion for the mountains drives us to seek new challenges and embrace the thrill of outdoor experiences together. We believe that pushing boundaries, both on and off the mountain, leads to growth and fulfillment. 

Nourish your Wild Spirit: Rejuvenate your mind, body, and spirit in the inspiring mountain environment of the Tetons. 

Be Part of Something Bigger: Be part of a vibrant community of individuals who share a passion for nature, adventure, sustainability, and hospitality.  

Embrace your mountain experience: Embark on your journey of personal and professional growth.  

Job Duties

• Assist the Retail Manager in leading the daily operations of the Resort Store.

• Assist in hiring, training, managing, and motivating a retail sales staff.
• Open/Close Resort Store
• Work weekend shifts
• Maintain efficient daily operations of Resort Store retail department.
• Work with sales staff to ensure proper cash-handling and charge procedures are in compliance.
• Execute daily operations of Resort Store including morning meetings, opening/closing procedures, daily sales goal, and key holder.
• Assist in processing customer special orders, warranty returns and damages
• Assist in executing store sales and promotions.
• Assist in processing store transfers.
• Merchandise new products and facilitate back stock/restocking.
• Work with retail manager to maintain store cleanliness and presentation.
• Assist in all sales training and up selling techniques.
• Facilitate morning sales goals and go over any new retail information

Are you the right fit? Below are some traits an exemplary candidate possesses.   

• Excellent customer service skills.
• Basic knowledge of Jackson Hole Mountain Resort a plus.
• Cash handling skills
• Retail experience preferred.

Benefits & Perks  

• Free JHMR ski pass
• Free START bus pass
• In town location right on the historic town square!
• Drive to and from work.
• Can ski during the day and work in the afternoon and evening.
• Access to Retail shop forms
• Free Ski/SB demos and rentals
• Free repair/tuning work on your skis or snowboards
• Discounts at all JHMR Food & Beverage locations
• 40% in-store discount
• Health and wellness discounts
• Pro-deals through Expert Voice, Outdoor Prolink, POC, and more!

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

AAP/EEO STATEMENT

Jackson Hole Mountain Resort is an AA/EEO Employer committed to a drug free workplace.