About the role
The Cashier & Customer Service Associate position mainly focuses on various clerical duties and customer service working within our retail showroom office, including but not limited to:
- Providing excellent customer service both on the phone and in person.
- Heavy phone work - answering incoming calls and making outgoing calls to customers for various reasons relating to the showroom business.
- Calling customers to confirm the status of their orders, delivery and product service.
- Operating and balancing computerized cash register.
- Data entry - using the Company's computerized point of sale system and various programs to assist in processing sales orders and customer inquiries.
Excellent BENEFITS available including:
- Health Plan options providing comprehensive coverage for the employee and family (if applicable).
- Health Savings Account (if applicable)
- Voluntary Vision & Dental Plan.
- Life Insurance and Supplemental Insurance Programs.
- 401k Retirement Savings Plan with a discretionary annual Company match, Flexible Spending Plan and an Employee Discount.
- Generous Paid Time Off Benefits including vacation and sick time.
P.C. Richard & Son is an Equal Opportunity Employer
Must be flexible with hours in order to work a retail schedule, including evenings, weekends and holidays.
- Must also be able to perform a variety of general office activities in a fast-paced team player environment.
- Candidate must possess excellent customer service skills in dealing with customers via phone and in person.
- Cashier and computer experience a plus.
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