Digital Operations Director

This position is located U.S. Agency for Global Media (USAGM), Voice of America (VOA), serves as the Digital Operations Director for the and as the senior strategist for the digital evolution of VOA. The incumbent reports to the VOA Deputy Director and leads VOA's digital operations, audience growth, content innovation, and modernization across broadcast, digital, social, streaming, podcasts, and global distribution networks.

As a Digital Operations Director, you will be responsible for duties to include, but are not limited to: Oversee strategy and distribution models across global endpoints, including streaming platforms, web networks, smart TV applications, mobile feeds, and podcast networks. Drive sustained expansion of global audience growth, engagement, reach, and follower acquisition across social media and digital platforms within an international news environment. Establish responsible, ethical, and innovative AI practices for digital journalism, encompassing experimentation, quality control, metadata protocols, and the integration of emerging AI tools into newsroom content production. Perform the full range of supervisory duties: plan, schedule, and assign work; conduct annual performance appraisals on staff, identify training needs and opportunities for staff, carry out EEO policies and program activities.

Education is not required for this grade level. It cannot be used for qualification purposes.