Solutions Engineer, Implementation & Delivery

About the company

Our client is an enterprise software company.

The role

Raydar is recruiting for this role on behalf of our client. Own post-sales technical implementations from discovery through go-live, coordinating customer relationships, integrations, configuration, and handoff.

What you'll do

- Scope customer workflows and turn them into implementation plans.

- Configure integrations, troubleshoot API data flows, and support data migrations.

- Manage multiple simultaneous deployments through testing and launch.

- Coordinate delivery with sales, customer success, product, and engineering.

- Build reusable playbooks and onboarding templates.

- Travel to customers for implementation work and relationship building.

Requirements

What we're looking for

- 3 to 7 years in solutions engineering, implementation engineering, or technical account management.

- Ownership of complete post-sales SaaS implementations and customer relationships.

- Experience managing concurrent deployments on complex or configuration-heavy products.

- A technical undergraduate degree.

- Ability to independently scope and troubleshoot APIs and data flows.

- Clear communication with technical and non-technical stakeholders.

Bonus points

- Data migration, SQL, or BI tools such as Looker or Tableau.

- Technical product management or consulting experience with hands-on implementation delivery.

Benefits

Compensation and benefits

- Base salary: USD 150,000 to 200,000 per year.

- Equity: Competitive equity.

- This role does not include commission or a variable compensation plan.

- Medical, dental, and vision premiums covered at 100%.

- 401(k), commuter benefits, and a fitness and home-services stipend.

- Paid parental leave, unlimited vacation, and paid holidays.

- Office meals and relocation packages.

Location and work model

- Onsite four to five days per week in New York City, San Francisco, or Austin, with approximately 25% travel to customer locations.