Business Services Manager

Working with us takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally. We seek employees who are passionate about serving and making a difference in the lives of others.  Join our Team as a Business Services Manager!

Make more than a Living, Make a Difference

Our Benefits

• Low-Cost Medical, Dental and Vision Insurance
• 19 days of Paid Time Off the first year
• 11 paid holidays
• Retirement savings plan with employer match up to 5%
• Flexible spending accounts
• Paid short-term and voluntary long-term disability
• Group Term Life and AD&D Insurance
• Voluntary term life insurance
• Public Service Loan Forgiveness (PSLF) Eligible Employer
• PTO Exchange

Salary Rate: $75,000

Duties & Responsibilities 

• The Business Services Manager is responsible for supporting and monitoring the delivery of high-quality programs, in accordance with contract specifications, by supervising all aspects of program operations.
• Develop employer and sector relationships to understand business needs and collaborate with partner agencies to identify work ready opportunities for participants.
• Ensure program is on track to meet or exceed contractual performance goals within the guidelines of the operating budget and program deliverables.
• Hire, train, and maintain appropriate staffing levels. Staff Training & Development in compliance with the organization’s policies and contract requirements. 
• Manage site budgets; general program oversight, including daily project management and financial management and reporting functions.
• Maintain accurate and complete records according to the organization’s standards and contractual obligations.
• Works with participants to develop assigned subsidized placement, accurately complete worksite agreements, clearly reviews policies and process with participant and employer.
• Develop marketing material to ensure local employers are aware of business services offered.
• Maintains regular contact with employers to monitor employment satisfaction and to suggest refinement of requirements to better prepare participants and meet employer hiring needs.
• Attend community and funder meetings and participate in the community relating to employment services and connect with employers and community organizations on a frequent basis to market and enrich the program and the success of the participants. 
• Understand Labor Market Information, Demand Occupations, and observe and document trends in business.

Qualifications

• Bachelor’s Degree, from an accredited College or University, in Business, Human Resources or higher education required.
• 3+ years relevant work experience.  Past experience working with the Public and Private Sectors.
• Knowledge of interview techniques, job development, and training program development/administration. Ability to communicate, verbally and in writing, and to document results and recommendations, to people with varying degrees of experience and backgrounds.  
• Must be able to meet requirements for Eckerd’s Auto Insurance and be able to drive for business purposes.  
• Required to pass a drug screen in compliance with our Substance Abuse and Drug-Free Workplace policy. 

*This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified. 

About Our Workforce Programs

Eckerd Connects provides Workforce Innovation and Opportunity Act (WIOA) services through contracts with the U.S. Department of Labor and local workforce boards, partnerships, and strategies to provide and create a career pathway for youth, adults, and dislocated workers.  Training services include occupational skills training, customized training, on-the-job training, incumbent worker training, and transitional employment opportunities.  We provide youth with development, academic instruction, career & technical education, and access to the 14 WIOA Youth Elements. We establish and develop relationships and networks with large and small employers and their intermediaries as well as develop, convene, or implement industry or sector partnerships.

Copy & paste the link into your browser for more program information: https://eckerd.org/jobs-training/workforce-development/

Copy & paste the link into your browser for more program information:  https://eckerd.org/jobs-training/one-stop-centers/

Eckerd Connects employees and applicants for employment are covered by federal, state, and local laws designed to safeguard employees and job applicants from discrimination based on race, color, religion, sex, pregnancy, parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other status protected by applicable federal, state, or local laws.

Eckerd Connects is committed to providing equal employment opportunities to all individuals, including individuals with disabilities. We comply with the Americans with Disabilities Act (ADA) and applicable state and local laws by providing reasonable accommodations to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices. Auxiliary aids and services are available upon request to individuals with disabilities.  If you need assistance or accommodation due to a disability, please contact adarequest@eckerd.org.  Relay Services Dial 711.

Know Your Rights:  Workplace Discrimination is Illegal

Copy & paste the link into your browser: https://www.dol.gov/agencies/ofccp/posters. 

Eckerd Connects is a drug-free workplace and utilizes E-verify to confirm employment eligibility.