Medical Support Assistant (OA)

About the Position: The incumbent serves as a Medical Support Assistant (Office Automation) for a Medical Treatment Facility (MTF). This is a Direct Hire Solicitation.

Performs receptionist and clerical functions in an ambulatory clinic, including data entry, appointment scheduling, and coordination with specialty services

Enters, updates, and retrieves information from electronic health records and other automated systems.

Maintains clinic appointment schedules and coordinates patient flow.

Manages secure messaging, routes calls, relays messages, and escalates urgent issues.

Verifies patient eligibility and provides information on clinic and hospital policies and procedures.

Prepares routine correspondence, progress reports, medical statements, and statistical reports.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.