About the role
JOB SCOPE:
· Responsible for preparation and service of quality beverages for customers as well as cashiering functions
JOB FUNCTIONS:
Supplying Tasks (30%)
· Requisition of supplies to maintain par stock
· Check all incoming stock against previous requests
· Stock up the shelves and counter area for the next service period
· Maintain clean and organized storage spaces
· Ensure proper storage of all service items according to code and hotel policies
· Replenish all service items: paper items, general supplies, beverage, food and stewarding supplies
· Ensure that coffee, liquor, soda and beer service is constantly replenished during shift
· Report to the manager on duty any equipment shortage or problems
· Load and unload dishwasher with glassware
· Fill the ice wells as needed
· Retrieve food from kitchen
· Maintain a clean and organized workspace to ensure that others can locate resources or products as needed
Service Tasks (45%)
· Prepare quality, made-to-order gourmet coffees and other beverages
· Ensure area is maintained neatly– both equipment and service area
· Cultivate an inviting, welcoming facility
· Clean and reset bar tables for service according to department manual standard
· Break down and set up bar area with all bar supplies
· Refill all napkin dispensers, milk dispensers, sugar containers, and other take away mise-en-place for guests
· Maintain knowledge of all house specifications for beverage recipes
· Prepare all drinks according to house recipes, utilizing proper tools and techniques
· Refill display case with appropriate food items when appropriate
· Prepare mise-en-place daily, each in accordance to the recipes and the direction provided by the chef and manager
· Ensure sufficient mise-en-place of his/her station for all beverage menu items
· Ensure proper food presentation by following set standards at all times
· Workstation must be maintained clean at all times
· Ensure sanitary measures are complied with at all times during preparation of all food items
· Take orders from the guests at the bar and record them on checks
· Prepare all beverage and food orders for guests
· Regularly clean and maintain all areas of the bar, including but not limited to the front bar top, back bar shelves, drainboard, espresso machine, bottles, drip coffee shuttles
· Follows health, safety and sanitation guidelines for all products
· Clean all glassware
· Maintain glassware dishwasher
· Follow all proper bar opening and closing procedures
· Bus tables, as needed
· Adhere to Thompson Central Park serving standards and policies
· Other duties as assigned by Supervisor
Banking Tasks (20%)
· Acquire change from head cashier at the beginning of every shift
· Maintain bank according to cash handling policy
· Ring up the checks and post all checks in MICROS in accordance with cash handling policy
· Verifies guest room numbers before closing the checks
· Verifies mode of payment and receives clearance on credit card purchases before closing the check
· Prepare and close the bill (check) for the bar guests only
· Close bar
· Balance cash receipts at the end of shift and prepare the recap sheets according to hotel policy and standard
· Maintain key to secure box
Training (5%)
· Assists with new employee training by positively reinforcing successful performance and coaching as needed
· Attends training sessions, staff meetings, or other meetings as scheduled
QUALIFICATIONS:
ESSENTIAL:
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