Principal Systems Architect - M365 and EUC

At Finastra, we are a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.

Role Overview

The Microsoft 365 Architect at Finastra is a senior, hands‑on engineering and operations role responsible for the design and day‑to‑day management of the global Microsoft 365 environment. This role combines strategic platform architecture with practical administration and L3/L4 support, ensuring services are secure, reliable and aligned with business needs.

Key Responsibilities

• Architecture & Design: Define and evolve architecture for M365 services including Exchange Online, Teams, SharePoint Online, and OneDrive.
• Governance & Compliance: Establish tenant‑wide policies for data protection, retention, and regulatory compliance.
• Platform Administration & Monitoring: Administer and troubleshoot M365 services to ensure performance and availability.
• Incident Management & Escalation: Act as SME and escalation point for complex issues, performing root cause analysis.
• Migrations & Projects: Lead tenant‑to‑tenant migrations and coordinate global delivery.
• Automation & Tooling: Develop PowerShell automation and improve reporting and efficiency.
• Documentation: Maintain runbooks and documentation for operational consistency.
• Collaboration & Leadership: Work with global stakeholders and provide technical leadership.

Required Technical Skills

• Deep expertise in Microsoft 365 services (Exchange, Teams, SharePoint, OneDrive).
• Strong knowledge of Entra ID, identity, authentication, and compliance features.
• Advanced PowerShell scripting and automation experience.
• Experience leading large‑scale M365 migrations.
• Understanding of governance and change management processes.
• Experience with Intune and endpoint management.

Desirable Skills

• Microsoft certifications such as Enterprise Administrator Expert.
• Experience using migration tools like Quest or ShareGate.
• Knowledge of hybrid environments and Zero Trust models.
• Exposure to Graph API or other scripting languages.

Experience & Qualifications

• 7+ years of IT experience with strong M365 engineering background.
• Experience working in global enterprise environments in similar roles.
• Bachelor's degree in IT or equivalent experience.

Success Characteristics

• Strong communication and stakeholder management skills.
• Excellent problem‑solving abilities.
• Self‑motivated and adaptable work style.
• Customer‑focused mindset.
• Ownership and accountability in delivery.

Benefits

Flexibility: Unlimited vacation subject to local regulations and business priorities. Hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.

Well‑being: Confidential one‑to‑one support through the Employee Assistance Program, Wellbeing Champions, Gather Groups, and monthly events and initiatives.

Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.

Sustainability: Paid time off for volunteering and donation‑matching opportunities.

Inclusion: Communities such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra.

Career Development: Online learning and accredited courses through the Skills & Career Navigator tool.

Recognition: Participation in global recognition program, Finastra Celebrates, and employee surveys.

• Specific benefits may vary by location.