About the role
Salary: Competitive + Benefits (Can consider contractors as well)
Join a Major Secure Communications Transformation Programme
A specialist technology delivery organisation is seeking an experienced Telephony Engineer to support a large-scale communications transformation programme within a secure environment.
This role will focus on the migration of legacy telephony platforms to modern unified communications solutions, supporting the design, configuration, deployment, testing, and optimisation of enterprise voice services.
Configuring, testing, and deploying telephony technologies including SIP, VoIP, SBCs, and cloud-based voice platforms
• Supporting migration activities such as number porting, handset deployments, endpoint onboarding, and legacy system decommissioning
• Supporting the build and configuration of gateways, trunks, routing policies, and voice services
• Conducting site discovery activities, audits, and migration planning exercises
• Supporting cutover planning, pilot deployments, phased migrations, and transition activities
• Performing functional testing, failover testing, and user acceptance support
• Producing technical documentation, configuration records, and implementation guides
• Working closely with suppliers, network teams, and managed service providers
• Communicating effectively with stakeholders and end users throughout deployment activities
Proven experience working as a Telephony Engineer, Voice Engineer, or Unified Communications Engineer
• Experience with cloud telephony platforms such as Microsoft Teams Phone, Zoom Phone, Cisco, or Mitel
• Experience delivering telephony migrations or transformation programmes
• Strong troubleshooting skills across telephony, network, and endpoint technologies
• Ability to produce high-quality technical and operational documentation
• Contact centre or IVR configuration experience
• Understanding of ITIL, change management, and service transition processes
• Opportunity to work on a large-scale secure transformation programme
• Collaborative and experienced engineering teams
• Long-term programme work with modern communications technologies
• Competitive salary and benefits package
If you hold active eDV Clearance and would like to learn more, please apply for immediate consideration.
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