Telephone Claims Handler

No prior experience is necessary, as training will be provided.  \You’ll be based in our Norwich office with the opportunity for hybrid working, once you’ve reached competency. We pride ourselves on supporting employees with their development, offering varying progression opportunities. \As a Motor Claims Handler, you will be responsible for proactively managing the claim in terms of the damage sustained to the claimant’s vehicle from the accident. Focusing on reducing any hire periods by monitoring and working to tight deadlines to ensure the claimant is put back into their pre-accident position as quickly and efficiently as possible, whilst ensuring our customer does not incur any unnecessary further costs. \You will also need to liaise with engineers, Brokers, Policy Holders, third party companies and/or garages over the phone and occasionally via email/ letter to review the accident circumstances and investigate who is liable for the incident. \Computer Literate \25 days holiday plus Bank Holidays and Wellbeing time \n ~ Option to buy/sell holiday \n ~\nSmart casual dress code\n \n ~\nAnnual Awards Night\n \n ~\nCharity fundraising events (in office)\n \n ~\nAnnual performance related salary review\n \n ~\nAccess to learning and development resources – including LinkedIn Learning, Coursera, Lean Six Sigma training and exams\n \n ~\nGroup Life Assurance & Income Protection\n \n ~\nPrivate Medical Insurance (optional)\n \n ~\nEmployee Assistance Program (EAP)\n \n ~\The opportunity to opt into the following flexible benefits (at a cost to you): \