Sales Administrator FTC

The role of Dropship Sales Order Processor is now available with RKW Ltd. This position is available on an immediate start – and although initially offered as a 12-month fixed-term contract, there may be opportunities for the role to be extended or become permanent, subject to business requirements.   This is a fantastic opportunity for someone who enjoys building strong customer relationships, taking ownership of accounts, and working in a fast-paced environment. You'll play a key role in ensuring our customers receive excellent service while supporting the smooth day-to-day running of the Direct Dispatch department.   As a Dropship Sales Coordinator, you'll be responsible for managing your own customer accounts and ensuring orders are processed accurately and efficiently from start to finish. Managing designated customer accounts and building strong working relationships Setting up products and maintaining customer and product data Handling customer queries and providing excellent customer service Managing customer portals and associated administration Liaising with Account Managers and internal departments to resolve issues and ensure customer satisfaction Maintaining account records and completing day-to-day account administration Supporting colleagues across the team during busy periods and holiday cover   Previous administration or customer service experience Strong communication and relationship-building skills Good IT skills, including Microsoft Office and Excel A positive, flexible and proactive approach A team-focused attitude and a desire to support colleagues   Opportunity to take ownership of customer accounts Full training and support provided   If you're looking for an opportunity to join a great team and develop your skills within a busy commercial environment, we'd love to hear from you.   25 days' annual leave + Bank Holidays ~ Free parking on all sites ~ Staff discount on all our products ~ Employee Assistance Program ~ Refer a Friend Scheme ~ Training and development ~ Eye care allowance ~ Exclusive discounts on cinema, holidays, days out, eating out and much more ~ Long service incentives and rewards ~ Annual bonus scheme   Established in 1989, RKW is one of Europe's leading distributors and manufacturers of small domestic appliances and housewares. With a portfolio of more than 4,000 products and well-known brands including Tower, Morphy Richards, Black+Decker, Swan, Smeg and Lavazza, RKW continues to invest in innovation, technology and people as part of its ambitious growth plans.   At RKW, we believe in developing talent from within and creating opportunities for employees to grow their careers. Many of our colleagues have progressed into senior positions through internal promotion, making this a great place to build your future.   R K Wholesale Limited (the Company) will not accept unsolicited resumes from agencies, search firms, or independent agents for this available role.