Optical Receptionist

Optical Receptionist

We are a well respected independent optician, providing high levels of clinical service and eye care to our patients. We stock an extensive range of designer eyewear in our successful and long established optical practice.

Relevant experience is welcomed - this role could be an exciting opportunity for a new career in optics for the successful candidate.

The position of Optical Receptionist could be well suited if you are a candidate with a history of working in Optical, Medical or Dental administration.

Job requirements:

• Good communication skills with people of all age groups and backgrounds
• A friendly, helpful and caring personality with a positive attitude
• Style and image awareness
• Flexibility to work both alone and as part of a team
• Enthusiasm and a willingness to learn
• Experience in customer service or a healthcare environment with administration skills preferable
• Education to a good GCSE standard or above

Salary: dependent on experience

Hours: 5 days over a 6 day week which must include regular Saturdays. No Sundays or Bank Holidays

Holidays: 25 days holiday plus statutory holidays

Job Type: Full-time

Your role as an Optical Receptionist will demonstrate:

• A good level of experience in administrative and organisational duties including filing.
• A good level of reliability, punctuality and loyalty.
• A willingness to learn new tasks and processes quickly and accurately.
• Training will be given to the suitable candidate to allow them to complete spectacle repairs, adjustments, and advise patients with regards to spectacles and possibly dispense in the future.
• An enthusiastic, energetic and a positive approach to work.
• Excellent patient service skills.
• Excellent telephone manner.
• The ability to follow direction and instruction in a constructive manner.
• Efficiency and accuracy in all work tasks.
• A good level of maths skill.
• A professional image and be well presented.
• An ability to work in a busy environment but also to use their initiative to find things to do in quiet periods.
• Flexibility in their working hours and days to cover holiday and sick days.
• Excellent computer literacy especially with Microsoft applications and online services.
• An ability to handle financial transactions.
• Be responsible for keeping the practice clean and tidy.
• A keenness to have a career in optics and be looking for a long term role.
• Be able to play your part within the team, working together and taking action to help and support colleagues to deliver the best for customers and patients
• The role will include all duties expected of a person working in a Reception role to aid the partners in the smooth running of the practice.

TPBN1_UKTJ