People Operations Manager

The People Operations Manager will lead and optimise HR processes within the financial services industry, ensuring seamless operations and compliance. This role in London requires a strategic thinker with a strong understanding of HR management and operational excellence. Client Details This opportunity is with a well-established organisation in the financial services sector that has gone through a large transformation project. This is a new role that will support the people operations, managing a small team and reporting into the Rewards Manager Description Lead and manage end-to-end People Operations and payroll processes, ensuring accuracy, efficiency, and compliance. Oversee outsourced payroll (via SD Worx), acting as the internal subject matter expert and running payroll independently, escalating only complex or exceptional cases. Drive continuous improvement in HR operations, leveraging the HiBob HRIS to optimise processes and reporting. Ensure compliance with financial services regulatory requirements, including SMCR and associated HR administrative obligations. Monitor and interpret upcoming Employment Rights Act (ERA) changes and assess impacts on policies, processes, and employee experience. Lead, develop, and inspire a team of two direct reports, establishing a high-performing and collaborative function. Support the wider People Team and business stakeholders with insight, data, and operational excellence. Contribute to the ongoing evolution of the People function following recent organisational and systems transformationProfile A successful People Operations Manager should have: Proven experience across both People Operations and payroll, with the ability to operate as a strong generalist. Hands-on payroll knowledge, with the confidence to manage payroll processes end-to-end (outsourced model preferred, e.g. SD Worx). Prior experience within financial services is essential, including a strong understanding of SMCR and associated requirements. Awareness of upcoming Employment Rights Act (ERA) changes and their practical impact on HR operations. Has previous experience managing a small team Job Offer Permanent position with opportunities for growth and development. Comprehensive benefits package (details to be confirmed). Based in London, offering a vibrant and accessible location for work. Opportunity to be part of an exciting transformationThis is a fantastic opportunity for a People Operations Manager to make a significant impact within the financial services industry. If you are ready to take the next step in your career, we encourage you to apply today