Field Service Engineer

Role: Field Service Engineer

Location: Cardiff / South Wales (Field Based)

Reporting to: Cardiff Depot

Salary: Competitive

Benefits: Company Van | Up to 27 days annual leave + Bank Holidays & Christmas Shutdown | Pension | Employee Assistance Programme | Death in Service | Ongoing Training & Career Development

Who are McHale Komatsu?

At McHale Komatsu, we're proud to be one of the UK's leading construction equipment distributors, representing one of the world's most respected machinery brands.

We supply innovative equipment, including Intelligent Machine Control (iMC) technology and Hybrid Excavators, helping our customers work smarter and more efficiently.

As our business continues to grow, we're looking for talented people who take pride in their work and want to build a long-term career with a company that invests in its people. Join a supportive team, work with industry-leading equipment and play a key role in delivering outstanding service to our customers.

The Opportunity

We're looking for an experienced Field Service Engineer to join our Service team, covering the South Wales area.

Reporting to our Cardiff Depot, you'll service, maintain and repair construction equipment at customer sites, ensuring machines remain safe, reliable and operating at peak performance. You'll manage your own workload while being supported by our experienced Service, Parts and Operations teams.

Key Responsibilities

• Attend machine breakdowns and carry out repairs to minimise downtime.
• Complete planned servicing and preventative maintenance.
• Diagnose and repair mechanical, hydraulic and electrical faults.
• Deliver high standards of workmanship and customer service.
• Complete service reports and documentation accurately and on time.
• Maintain a safe, clean and professional working environment.
• Undertake other duties appropriate to the role as required.

What We're Looking For

• NVQ Level 3 in Plant Maintenance or equivalent.
• Experience working on heavy plant or construction equipment.
• Strong knowledge of engines, hydraulics, transmissions and auto-electrics.
• Excellent fault-finding and diagnostic skills.
• Ability to work independently and manage your own workload.
• Good communication and IT skills.

What You'll Receive

• Competitive salary.
• Company van.
• Up to 27 days annual leave (linked to service), plus bank holidays and Christmas shutdown.
• Company pension scheme.
• Employee Assistance Programme.
• Death in Service benefit.
• Ongoing training and development.
• Genuine opportunities for career progression.

Interested?

If you're an experienced Field Service Engineer looking to join a respected and growing business where your skills are valued and your career can continue to develop, we'd love to hear from you.

Apply today and become part of the McHale Komatsu team!