Account Executive

LondonCommercial – Sales /Perm - Full-time /HybridMOO brings brands to life in a sustainable way, with a range of remarkable print and merchandise products. We combine design, technology, manufacturing and service, so that people can connect in memorable ways. Not online but out there, in real life.We started in 2004. Since then we’ve built an award-winning and much-loved brand, with customer satisfaction and Trustpilot ratings that make most businesses want to give up and hire an army of review bots. We’ve got half a million customers, mostly small and medium businesses in North America, the UK, and Europe – businesses that, like us, get all excited about putting something real and beautiful into people’s hands. Does that make us nerds? Probably, and we’re ok with that. We’ve been given the highest business award in Britain, ‘The Queen’s Award for Enterprise’. Backed by venture capital, we’re part of Tech Nation’s ‘Future Fifty’, recently passing $1bn in lifetime revenue, and featuring in the Guardian’s top 10 UK start-ups list. Ok, we’ll stop bragging now.Today, we’re more than 400 people with our global HQ in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA, as well as East Providence, RI and Denver, CO and with our most recent office expansion in Cape Town South Africa.To continue the success that MOO Business Services is today, we are looking for an exemplary B2B Account Executive in our London location who will onboard and inspire new business clients, further helping us grow our business services base in the UK, Europe, and further afield.Your sales team will be made up of Account Executives, Account Managers and a Sales Manager. Together you are responsible for onboarding and growing existing business services accounts at MOO, and working collaboratively to ensure that each client has a seamless experience working with us. This is an exciting opportunity for someone that can build rapport quickly, perform in-depth discovery, and make recommendations to MOO’s prospective business clients on how they can best use our products and services.ResponsibilitiesServe as the first human contact with business customers and introduce them to MOO service, design and product offeringsLeverage moderate skill in influencing and resilience to fully understand prospective business client needs and inspire them through thoughtful value driven proposalsManage a pipeline of both prospect and recently onboarded client accounts, actively contacting leads and opportunities from multiple channelsProvide live demonstrations of our business platform, help prospective clients product product samples and educate on our product and service offeringsOnboard new client accounts for first order(s) and subscription and facilitate a seamless introduction to an Account Manager or the Customer Success teamMaintain a strong understanding of MOO products and services to present thoughtful and creative recommendations to prospective clients in order to win their businessKeep clear records of work in Sales Department CRM system so that the department can work as a team to ensure the best client experienceLeverage moderate closing skills to achieve and exceed monthly new account and revenue targetsAbout YouRelevant full cycle sales experience within an account management roleLeverages sales skills and moderate to advanced level business acumen to dig deeper in opportunity funnels and make creative salesMotivated to make 35+ outbound calls a dayHighly organised and able to handle a high inbound lead flow, opportunity pipeline, as well as onboarding new customersPrefers busy days with lots of action and will actively seek and prospect opportunitiesEnjoys being in an advisory role, helping clients solve problems and coming up with creative solutionsCan operate effectively in situations where there is ambiguityEnjoys a challenge and isn’t afraid to try something newThrives in a team setting and working closely with peers towards personal and professional growthNice To HavesPrevious experience in prospecting and/or onboarding new businessKnowledge of design/print Experience with SalesforceBi-lingual capabilitiesWhat’s it like to work at MOO? MOO’s the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success – while also recognising the importance of a healthy work/life balance.That’s why we offer 25 days holiday rising by one day for each year here (for 5 years), a matched pension scheme, and paid parental leave. We’ll offer you private healthcare, life insurance, a season ticket loan, and a cycle to work scheme. We also offer flexible work schedules with hybrid and remote working for certain roles as well as a Work From Anywhere program.Diversity StatementWe are working hard to create a representative, inclusive and super-friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesn’t discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class.As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values-driven, purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment, welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore, we’d like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it won’t in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential, it is only used to better our inclusion and diversity efforts. By submitting this information, you consent to MOO's processing of it for these purposes.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.