Commercial Manager - Construction Consultancy

United KingdomShape – Customer Success /Full-time /RemoteWe are Shape.Construction !About the jobContractors bleed margin on every project.Disputed claims. When field teams don't follow processes, events go undocumented. Commercial teams scramble for evidence that doesn't exist. On high-value projects, millions of pounds disappear.Field teams use clunky tools that are too complex and too slow. Critical events never get recorded. The audit trail has gaps.- Commercial teams fight disputes with weak evidence, chase missing records, and lose recoverable margin while the business faces unnecessary claims.Shape is the only platform simple enough for field teams to adopt instantly, yet powerful enough to drive real commercial outcomes.Site teams capture every issue, event, and change in real time. Shape automatically builds the bulletproof evidence commercial teams need to defend and recover claims.Full subcontractor accountability. Commercial teams manage change proactively instead of reacting to it.But to really help our customers, we need experts who understand their pain first-hand. Many of our customers are Commercial Managers and Commercial Directors. Who better to consult them than other commercial professionals?We are looking for a seasoned Commercial Manager ready not just for a change of role, but a change of industry. This is your opportunity to break away from the grind of construction and step into the fast-growing world of construction SaaS.As our Manager of Commercial Strategy, you'll use your hard-won expertise to guide other commercial teams through the biggest challenge they face: change and claims. Instead of battling over margins on a single project, you'll be leading conversations that transform how entire companies protect their profit. This is consultative sales and customer success at the highest level - where your becomes the product and your impact scales far beyond any single contract._________________________________________________________________________________________Purpose of the role To partner with our customers' commercial teams, helping them take control of change, disputes and claims using Shape. You will use your industry expertise to show them how to protect margin, build defensible records, and prevent the losses that most projects suffer today.Consult with commercial leaders to uncover where they are losing profit to change and disputes, and show how Shape stops margin leakage.Support customer adoption ensuring site and office teams use Shape consistently to capture changes, issues and claims.Coach customers on strengthening claims and defending disputes with documented, auditable records.Act as the commercial voice inside Shape, shaping product development to better match the realities of construction projects.Your Capabilities - Significant experience as a Commercial Manager or in a similar construction role.- Deep understanding of how unmanaged change and poor records erode project profitability.- Desire to make an industry-wide impact, not just improve a single project or business.Nice to Have (If you don't have it now you will after joining):- Experience advising or consulting with multiple stakeholders.- Knowledge of SaaS platforms or digital transformation in construction.- Comfortable leading workshops, training sessions, or customer presentations.- Ability to link commercial pain points to practical technology solutions.Salary and Benefits Standard Stuff - Extremely competitive- Paid annual leave (varies by location) + statutory bank holidays- Private health insurance- In-house coaching sessions- Discretionary bonus scheme for all team membersThe Life-Changing Stuff - 4 Day Weeks: that's right, every week- Flexibility: We only hire the top talent; Long-term impact: Shape is tackling the single biggest issue in construction delivery, with solutions designed to spread and outlast us.*Please do not book a demo via the Shape website as part of the application.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. If you would like more information about how your data is processed, please contact us.