Senior Administrator (Building Services)

JR307: Senior Administrator (Building Services) Location: Leatherhead, Surrey Salary: £31,241.60 per annum Overview: First Military Recruitment is working in partnership with our reputable client who is seeking a Senior Administrator (Building Services) to join their team. The role focuses on delivering efficient administrative and clerical support while ensuring smooth operational processes. The successful candidate will provide residents and clients with information and support throughout all stages of service delivery and works within a property maintenance environment. Duties and Responsibilities: Coordinate all repair works, maintaining communication with clients, residents, site staff, and subcontractors Provide quotations for works Arrange site surveys with Supervisors and FOMs Manage administration of works from pre-start through to handover Raise and input new projects/work orders using the Oneserve system Prepare Applications for Payment (AFP) based on operative timesheets and schedules of rates Collate and issue monthly and weekly financial statistics Monitor job progress, including pending and completed works Apply for variations and extensions where required Develop job specifications provided by Supervisors/FOMs Maintain job trackers showing status and value of work orders Ensure compliance with health and safety policies and report hazards/incidents Skills and Qualifications: Essential: Minimum of 4 GCSEs (A–C), including English and Maths Experience in high-volume, high-pressure environments Strong office administration experience Significant customer service experience, dealing directly with the public Excellent verbal and written communication skills Strong IT skills (Microsoft Office and email systems) Good numerical and analytical ability Effective time and workload management skills Strong organisational and administrative skills Excellent negotiation and problem-solving abilities Ability to work productively within a team environment Understanding of and commitment to providing high-quality customer service Understanding of and commitment to equality and diversity Willingness and ability to undertake further training and development Desirable: NVQ in Business Administration NVQ in Customer Service Experience within building construction and/or housing maintenance Fire Warden training First Aid at Work (1-Day) certification Display Screen Equipment (DSE) training Location: Leatherhead, Surrey Salary: £31,241.60 per annum