Home Care Office Manager

Chenai Holistic Home Care is looking for an organised, proactive and motivated Home Care Office Manager to join our growing team on a fixed-term contract. This is an excellent opportunity for someone looking to develop their career within health and social care, with the potential to secure a permanent full-time position based on performance and business needs.

Working closely with the Registered Manager and senior team, you will oversee the day-to-day running of the office, supporting recruitment, HR administration, compliance, rostering, quality assurance and general office operations to ensure the smooth delivery of our domiciliary care service.

Key Responsibilities

• Oversee the daily running of the office and administrative functions.
• Support recruitment, onboarding, DBS checks, Right to Work checks and staff compliance.
• Maintain HR records, contracts, training records, probation reviews and appraisals.
• Coordinate staff inductions and mandatory training.
• Monitor compliance trackers, including DBS, training, supervisions and document expiry dates.
• Support rota administration and electronic care management systems.
• Complete recruitment and compliance audits and maintain accurate records.
• Liaise professionally with staff, service users, families and external agencies.
• Support the Registered Manager with quality assurance and continuous service improvement.

Skills & Experience

Essential

• Previous experience in Care management, administration or HR. (At least 2 years)
• Excellent organisational and communication skills.
• Strong attention to detail and the ability to manage multiple priorities.
• Confident using Microsoft Office and database systems.
• Ability to work independently and as part of a team.

Desirable

• Experience within Health & Social Care or another regulated environment.
• Knowledge of CQC compliance and domiciliary care administration.
• Experience using care management or rostering systems (e.g. CM2000).
• CIPD qualification or HR experience.

What We Offer

• Generous on-call payments
• 28 days paid annual leave, including Bank Holidays
• Work mobile phone
• Work laptop
• Excellent pension scheme
• Company car available (own vehicle preferred)
• Full induction and ongoing training & development
• Fixed-term contract with the opportunity to progress into a permanent full-time role
• Supportive and friendly working environment
• Excellent career progression opportunities within a growing domiciliary care provider

If you're an organised, motivated professional looking to grow your career in health and social care, we'd love to hear from you.

How to Apply

If you are a proactive and dedicated individual with a passion for delivering exceptional care, we invite you to join our team. To apply, please submit your CV and a cover letter outlining your relevant experience and why you are the ideal candidate for the role.

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