Cinema Experience Lead: People, Service & Costa Coffee
About the role
ODEON Cinemas is seeking a Cinema Experience Manager to lead and develop a busy front-of-house team while ensuring exceptional guest experiences across all areas, including Costa Coffee services. You will be responsible for maintaining safety, service quality, and smooth operations during peak showings.
In this role, you’ll mentor hosts, coordinate shift briefings, and drive guest satisfaction through proactive process improvements and staff development.
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