Service Commercial Administrator

Commercial Services Administrators – Shared Equity C~urb is expanding its Shared Equity Applications and After Sales Teams with multiple full time and part time permanent roles available. Salary: £30,132.00 - £38,293.00 per annum (dependent on skills and experience) (pro rata for part time) Location: This post is based at C~urb’s Falkirk office. Hours of Work: 35 hours per week, Monday to Friday 9am to 5pm and part time hours negotiable. Hybrid working is available after initial office based training. Minimum of two office days per week thereafter with set days confirmed by management. You will need the following skills to carry out the role, and full training will be provided: ·      Numeracy and accuracy skills to carry out financial calculations and assessments ·      Financial services industry experience or a graduate in a financial or numerate discipline with relevant administrative work experience. ·      Excellent written and verbal communication skills to handle daily calls and emails from solicitors, mortgage advisers, applicants and former buyers. ·      Reporting to the Commercial Services Team Leader, you will be responsible for accurately administering Shared Equity Scheme applications and After-Sale Shared Equity transactions in line with policies and procedural guidance including liaising with external customer e.g. applicants, solicitors and Independent Financial Advisers. The role involves collating and processing data, carrying out financial assessments and issuing relevant correspondence within timescales and in line with policy and procedures. The successful postholder will handle sensitive personal data and maintain accurate records confidentially and in line with General Data Protection Regulations (GDPR), Records Management Procedures and Retention Schedules. In addition, you will be communicating with a range of customers and stakeholders, excellent customer service skills (both written and verbal) are essential. You will have the ability to manage your own workload to meet timescales and will have experience of accurately processing numerical and/or financial data. This role requires a high degree of competence in the use of IT Systems including databases and Microsoft Office (Excel, Word, Emails). In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’ s values; As an Investor in People, we strive for continuous improvement through the management and growth of our staff, offering a wide range of training and development opportunities. Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards subject to terms of the scheme • 35 days’ holiday per year (inclusive of public holidays) pro rata plus an additional 1 day’s pro rata holiday per year after 1 years’ service up to a maximum of 40 days per year • Opportunity to buy and sell holiday days • Enhanced company sick and family friendly pay • Access to paid qualifications and a wide range of learning and development opportunities and funded professional membership • Defined contribution pension with matched generous employer pension contributions plus salary exchange and additional voluntary contribution options • Access to an Electric vehicle leasing scheme, subject to the terms of the scheme • Life assurance scheme providing death in service benefits to named beneficiaries • Healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants and other services • Employee assistance programme for employees and their immediate household dependants to support health, mental and financial well-being • Cycle to work scheme • Travel season/travel ticket loan and much more! You will work with colleagues who offer support to ensure our customers' expectations are met. This post is subject to Level 1 Disclosure check under the Disclosure (Scotland) Act 2020. Our online application method is the most efficient way to apply and can be started by clicking the “Apply Now” button below. As a large employer, we advertise jobs regularly on our own website and social media channels alongside other third-party websites. hard copy, Braille and audio.