Operations Senior Business Support Administrator

Murray Recruitment are recruiting a Business Support Administrator for our client based in Glasgow. This is an exciting opportunity to join a growing and well-established organisation operating within a specialist technical services environment, supporting customers and operational teams across the UK. Working as part of the Business Support team, the successful candidate will play a key role in ensuring the smooth coordination of customer service, engineering support, and administrative operations. This position requires a proactive and organised individual who thrives within a fast-paced environment and can effectively manage multiple priorities while delivering a high standard of customer service. Respond to customer, engineer, and subcontractor enquiries via telephone and email, ensuring queries are resolved efficiently  Coordinate engineer and subcontractor attendance for reactive callout and breakdown works in line with customer requirements  Raise purchase orders for materials and subcontractor services as required  Allocate and issue tasks to mobile service engineers through the IFS system  Identify and organise materials, subcontractor services, and plant hire requirements for planned maintenance works  Collate and verify engineer timesheets for payroll and costing purposes  Maintain and update company systems including IFS, PeopleHR, and Assure H&S  Order stationery, PPE, and office supplies as required  Provide general office administration support including scanning, mail handling, travel booking, and document management  Previous experience within an administrative or business support role  Experience within a field services, engineering, or facilities environment would be advantageous  Strong proficiency in Microsoft Word and Excel  Monday to Thursday 8.30am – 5.00pm, Friday 8.30am – 4.00pm ~ Annual performance-related bonus scheme  ~31 days holiday inclusive of public holidays  ~ Company pension scheme  ~ Life insurance  ~ Employee discount programme  ~ Referral bonus scheme  ~ On-site parking  ~ Sick pay scheme  ~ Opportunity to join an employee-owned business  ~ Ongoing training, development, and career progression opportunities  ~ Full-time, permanent position based in Glasgow