Front of House

Front of House Receptionist

Bristol City Centre | £25,000 – £27,000

If you want to know about the requirements for this role, read on for all the relevant information.

Are you a people-focused, confident and personable individual looking for more than just a traditional reception role?

We’re working with a leading property business that is looking for a Front of House Receptionist to join the team at an exciting, 200,000 sq ft commercial development in the heart of Bristol.

The building is home to around 2,000 people and has been designed around the future of work, combining a premium workspace with a strong focus on customer experience, wellbeing, community and technology.

This is a fantastic opportunity for someone from a reception, hospitality, customer service or front-of-house background who wants to develop their career within the commercial property sector.

What will you be doing

You’ll be one of the key faces of the building, responsible for creating a welcoming and memorable experience for tenants, visitors and prospective occupiers.

Your role will include:

• Providing an exceptional front-of-house and customer service experience.
• Building strong relationships with tenants and understanding their needs.
• Supporting and helping to organise events and community initiatives.
• Promoting tenant activities, offers and building amenities through the site's app and communications.
• Working with local businesses, cafés, gyms and other providers to develop exciting offers for tenants.
• Creating promotional material and event communications using Canva.
• Supporting property viewings and confidently showcasing the building, its amenities and the surrounding area.
• Ensuring reception and communal areas are consistently presented to a high standard.
• Working closely with the Facilities Management and Investment Management teams.
• Reporting building issues and following them through to resolution.
• Supporting health & safety procedures and emergency situations when required.

What are we looking for

You don't need to have a background in property. We're particularly interested in candidates with experience in hospitality, reception, customer service, hotels, premium retail or other people-facing environments.

You'll need to be:

• Naturally friendly, confident and approachable.
• Highly professional and well presented.
• Passionate about delivering excellent customer service.
• A strong communicator who enjoys interacting with people.
• Organised and able to manage multiple priorities.
• Comfortable using Microsoft Office and other IT systems.
• Proactive, flexible and willing to use your initiative.
• A genuine team player.

Why consider the role

This isn't simply a reception desk position. You'll have the opportunity to get involved in events, tenant engagement, community initiatives, workplace experience and property operations, giving you excellent exposure to the wider commercial property environment. xwzovoh

It's an ideal role for someone who wants to build a career in property and workplace experience while working within a high-quality, modern development in central Bristol.

Salary: £25,000 – £27,000

If you're personable, ambitious and passionate about delivering an exceptional experience, we'd love to hear from you.