Talent Acquisition Lead

Description:

• Head of Talent
• London / Hybrid
• £60,000 + commission

Our client is a fast-growing SaaS Platform that allows enterprise organisations to onboard, classify, manage, source and pay their contractor workforce globally.

Following significant growth, they are looking to hire a Head of Talent to lead their sourcing, delivery and freelancer community functions. This is a unique opportunity for a recruitment leader who enjoys remaining hands-on while building high-performing teams, managing key customer relationships and developing engaged talent communities.

What the Head of Talent will be doing:

• Lead and develop a team of sourcing and delivery specialists focused on exceptional customer outcomes.
• Manage the end-to-end fulfilment process, ensuring customer briefs are prioritised, delegated and delivered against agreed service levels.
• Build strong relationships with key customers, acting as a strategic partner and ensuring a best-in-class experience.
• Drive talent pooling initiatives, creating and maintaining curated communities of pre-vetted freelance talent across Creative and Technology disciplines.
• Act as a key point of contact for the freelancer community, supporting engagement throughout the sourcing and shortlisting process.
• Monitor team performance through key metrics including SLA adherence, conversion rates, productivity and commercial performance.
• Lead strategic projects focused on marketplace growth, talent engagement and continuous improvement.

What the Head of Talent should bring:

• Proven experience leading contract recruitment, sourcing or talent acquisition teams
• A hands-on leadership style with the ability to balance strategic thinking and operational delivery.
• Strong stakeholder management and customer-facing experience.
• Experience managing performance through data, KPIs and service level agreements.
• A passion for building talent communities and delivering exceptional candidate and customer experiences.
• Comfortable working with technology, automation and AI-driven tools to improve processes and productivity.
• Excellent communication, coaching and team development skills.
• Must have deep knowledge of contract recruitment

What the Head of Talent will get in return:

The opportunity to play a key team leadership role within a high-growth business, a base salary of up to £60,000 + commission, 25 days holiday and 1 day per week in London.