National Service Manager (Material Handling)

Alexander James Recruiting is currently working with a well-established, global manufacturer of material handling equipment, looking to recruit a new National Service Manager to manage their service accounts nationally. With a competitive package, this is a great opportunity for an experienced senior management professional with a strong background of overseeing a business’s service function. 

Responsibilities

Supporting and developing the service department across the UK
Managing the team of Regional Service Managers and Forklift Engineers across the UK
Maintaining and developing relationships with customers to ensure high levels of service and retention
Overseeing the department’s budgets and delivering on service team KPIs
Working closely with the Service Director, Managing Director and other senior members of staff across the business
Undertaking any additional responsibilities to support the business’s objectivesRequirements 

The company are ideally looking for an individual with experience of managing a service department on a national basis within the Material Handling industry. The company will also be open to candidates with backgrounds running the service function of a forklift company that only operates regionally or someone who runs a large region for a national provider looking to stepup. It is vital that you have had exposure to managing large customer accounts and are able to work autonomously. In terms of location, you will need to be based in the UK and the company have a preference for candidates based in the North of the UK however, candidate based anywhere in the UK will be considered but you must be ready to travel nationally. You will need to hold a full, clean driver’s license.

Benefits

Competitive salary dependent on experience (Up to £75,000 depending on experience)
Annual bonus scheme
Company car  
25 days holiday + statutory The Company 

Part of a wider group, our client is a national provider of material handling equipment, supplying customers across the UK with one of the premium forklift brands. As well as providing contract hire, the company also supplies fleet management and aviation support equipment. With a big focus on its people, the company has ensured continued growth and are looking to continue to do so over the next few years