Nacora Marine Claims Technician

Company description:

Khne + Nagel (AG & Co.) KG

Job description:

Are you experienced inmarineliability and cargoclaims handling? Do you thrive on providing excellentcustomer supportwhile ensuring efficient claim processing? Join our team as aMarineClaims Technician and make a meaningful impact on our operations and customer satisfaction. As aMarineClaims Technician, you will handlemarinecargo and liability claims for the UK and Ireland, ensuring professional management,cost control, and customer retention. Your role will also involve active recoveries, reporting, and contributing to training and development within the organization.

• Managemarinecargo and liability claims with precision, maintaining accurate records through ourClaims ManagementSystem.
• Provide transparency in claim statistics for management review.
• Interface with insurers, solicitors, surveyors, and subcontractors to ensure seamless claims processes.
• Conduct training sessions onclaims handling, transport law, andmarineliability.
• Implement and maintain global claims procedures, identifying areas for optimization.
• Advocate forcargo insuranceas a vital risk transfer mechanism.

Profile description:

• Experience in marine liability claims handling.
• Strong knowledge of international and national transport law, maritime law, and marine insurance.
• Proficiency in English with excellent communication and influencing skills.
• Advanced organizational and analytical abilities, with a keen eye for detail.
• Competency in Microsoft Office applications (Word, Excel, PowerPoint, Access).

We offer:

This role is integral to the Nacora team and for the successful individual this is a superb opportunity to become a valued team member. For the successful individual, we are offering a competitive salary plus bonus scheme with 26 days holiday plus bank holidays, 2 volunteering days, life assurance and private health insurance. You can also join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.

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