Business Unit Director - Commercial

My client, a leading nationwide facilities services provider, is seeking an experienced, commercially astute, and data-driven Business Unit Director with expertise in managing soft services. Lead and manage a multi-million-pound portfolio across multiple clients and sites, ensuring consistent, measurable service excellence through data-informed decision-making.
Develop and maintain senior client relationships, leveraging analytics and performance insights to drive retention, growth, and innovation in service delivery.
Provide inspirational, data-driven leadership to operational teams, fostering a culture of accountability, collaboration, and continuous improvement.
Take full P&L ownership, delivering on budgets, KPIs, and financial performance targets through rigorous analysis and evidence-based strategies.

Proven track record in a senior leadership role within facilities management, ideally across government or public sector environments.
A growth mindset with strong commercial, financial, and analytical acumen, with experience managing multi-million-pound contracts and using data to guide business performance.
Exceptional leadership and people management skills, with the ability to inspire, develop, and empower teams using clear metrics and performance insights.
Excellent communication and stakeholder management skills, with a focus on long-term, trust-based client partnerships underpinned by transparency and data-led reporting.