Print Production Coordinator

Print Production Coordinator, Crawley, RH10 9QR

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Salary: £28,000 per annum, 42 hours including 30 minutes paid lunch
Hours: 09:00-17:30 Monday to Thursday, 09:00-17:00 Friday
30 days holiday entitlement plus statutory bank holidays
WBC is part of the Premier Paper Group and the UK's largest wholesale supplier of gift packaging, protective packaging, fabric bags and retail display solutions to the speciality food and drinks trade.
Established over 30 years ago, today our large portfolio of 10k clients ranges from small independents to large multiples and includes some of the world's best-known brands. We've grown steadily over the years and are looking for talented people to help us achieve our ambitious future expansion plans. WBC has a strong reputation for supplying high-quality products and exceptional levels of service, we're a customer focused business that strives to create a work culture that celebrates creativity, personality, and hard work within a welcoming and inclusive environment.
Who We Are Looking For
We're seeing a talented individual with strong organisational skills and a ‘can-do' attitude who's willing to go above and beyond for customers and colleagues. You'll be working alongside a dedicated team supplying personalised & bespoke packaging solutions to a wide range of sectors from food & drink, hospitality, museums/attractions & fashion to name but a few.
You'll be responsible for overseeing the entire print production process, acting as a liaison between sales, design, and our print suppliers to ensure products are printed accurately and on time. This is an exciting opportunity to join a fast-paced, well-established business with a great reputation and ambitious growth plans.
Key Responsibilities
Oversee and coordinate print orders from sales teams.
Creating and maintaining detailed job files outlining specifications, materials, deadlines
Managing multiple job simultaneously, tracking progress and identifying potential delays.
Reviewing artwork for accuracy, colours, and print process compatibility.
Liaising with designers/clients in relation to artwork revisions.
Scheduling production with suppliers, ensuring timelines are met.
Completing quality checks on printed products to ensure accuracy & consistency.
Identifying and resolving quality issues with suppliers.
Maintaining open communication with clients, sales teams, designers, and suppliers.
Providing regular updates/reports on jobs, identifying, and addressing any concerns.
Transferring of stock to relevant suppliers.
Coordinating deliveries with fulfilment team to ensure timelines are met.
Handling inbound customer enquiries by phone, email and online (if required).
Managing print and personalisation trials on new product types.
Reviewing invoices and reconciling as appropriate to support finance team.
Reviewing outsources stock management and wastage levels against production.
Always monitor supplier performance and drive continuous improvement.
Preparing quotations and sales orders (if required).
Any ad-hoc requirements as requested by your line manager to support the development of this function in the business.
Experience
Experience in print or production preferred but not essential.
Excellent verbal and written communications skills.
Ability to work within a team as well as independently.
Ability to multi-task, prioritise, and manage time effectively.
Detail-oriented with a focus on accuracy.
Ability to work within a fast paced environment and meet deadlines.
Benefits
Generous holiday entitlement of 30 days per annum + statutory bank holidays
Christmas to New Year shutdown period
Opportunity to access car salary sacrifice scheme (subject to eligibility criteria)
Opportunities for progression and promotion within the business.
Employer pension contribution helps you save for the future.
24-hour employee assistance program for staff and family members,7 days a week, 365 days a year, including legal, medical and wellbeing support.
Company contributory pension scheme
Free onsite electric vehicle charging
Salary Sacrifice EV/PHEV Car Scheme (subject to eligibility)
Smart Business Casual dress code. xwzovoh
Supportive, creative, collaborative environment.
If this sounds like to challenge that you are looking for, we would love to hear from you.