IT Support Engineer

IT Support Specialist (2nd Line)

£36,000 – £40,000 + Benefits | Hybrid – Just 1 Day a Week in Bedford

Microsoft Intune | Active Directory | Azure Entra ID | Windows Server | Networking

We are pleased to be partnering with a leading cloud-based SaaS software company to secure an experienced IT Support Specialist (2nd Line) to provide hands-on technical support to its internal end users.

This is a fantastic opportunity for a technically strong 2nd Line Support professional with solid Microsoft infrastructure, endpoint management and identity & access management experience.

The Technical Skills We're Looking For

• Microsoft Intune – Endpoint management, device enrolment, configuration, compliance policies and deployment.
• Active Directory – User administration, security groups, permissions, domain accounts and access management.
• Microsoft Entra ID (Azure AD) – Identity management, Conditional Access, MFA and role-based access control.
• Windows Server – Administration, troubleshooting, DNS, DHCP, file shares and network services.
• Networking – TCP/IP, LAN/WAN, VPNs, routers, firewalls and connectivity troubleshooting.
• Desktop & Endpoint Support – Windows OS, laptop/PC ...