Funeral Operations Team Leader (FSO Level Three)

Position: Funeral Operations Team Leader (FSO Level Three)

Location: Albany Road Care Centre, Camberwell, SE5

Job Type: Full-time, permanent

Salary: £34,840.00

We're looking for a compassionate and reliable individual to join our team at our Care Centre in Camberwell as a Funeral Operations Team Leader (FSO Level 3). This role offers the chance to support families at one of life's most sensitive moments, playing a key part in delivering respectful, meaningful services that truly make a difference.

Why This Role Matters
At Dignity, we believe that every farewell should be handled with compassion, dignity, and care. Your role will ensure that families feel supported, respected, and reassured every step of the way.

The Role
You'll support every stage of the funeral process, from preparing vehicles and venues to assisting with ceremonial duties and family interactions. This is a physically active, hands-on role that requires empathy, reliability, and a calm, respectful presence. As a representative of both your local branch and the wider Dignity Group, you'll help maintain our trusted presence in the community.

You'll support your team through training and mentoring, stay up to date with all training requirements for the role and be the main point of contact for all Funeral Service Operat...