Internal Quality Assurer - Health & Social Care

Internal Quality Assurer (IQA) – Health & Social Care Location:

Cardiff (Hybrid, 3 days per week in Head Office) Salary:

£31,000 - £35,000 per annum Job Type:

Full-time, Permanent Hours:

Monday to Friday, 9:00am - 4:30pm About the Role Our client is seeking an experienced and qualified Internal Quality Assurer (IQA) with a background in Health & Social Care to join their growing quality team. This is an excellent opportunity for an experienced IQA to play a key role in maintaining and improving the quality of apprenticeship delivery within Health & Social Care programmes. You will work closely with Assessors, supporting and developing their practice while ensuring learners receive a high-quality learning experience and achieve successful outcomes. The successful candidate will be responsible for monitoring quality standards, conducting sampling activities, supporting continuous improvement, and ensuring compliance with awarding organisation and regulatory requirements. Key Responsibilities Lead, support, and develop a team of Health & Social Care Assessors. Conduct sampling and verification activities in line with internal quality assurance procedures. Monitor assessor performance and provide coaching, guidance, and support. Complete detailed IQA reports and quality improvement action plans. Ensure apprenticeship standards and framework requirements are consistently met. Support improvements in learner achievement, progression, and satisfaction. Ensure compliance with Awarding Organisation, Estyn, and contractual requirements. Coordinate and support External Quality Assurance (EQA) visits. Promote and embed safeguarding, equality and diversity, wellbeing, Welsh language and culture, and sustainability throughout programme delivery. Work collaboratively with management teams to drive performance and continuous improvement. Essential Requirements IQA Qualification (or equivalent Internal Quality Assurance award). Assessor Qualification. Occupational competency within Health & Social Care. Experience assessing and/or quality assuring Health & Social Care apprenticeship programmes. Strong understanding of apprenticeship standards, assessment methodologies, and quality assurance processes. Knowledge of Awarding Organisation requirements. Knowledge of Estyn inspection frameworks and quality standards. Experience delivering training, coaching, or learner support. Full UK driving licence and access to your own vehicle. Excellent communication, organisational and leadership skills. Desirable Requirements Experience leading or mentoring a team of Assessors or IQAs. Experience coordinating EQA visits. Previous involvement in Estyn inspections. Level 5 qualification in Health & Social Care Leadership and Management or equivalent. Benefits 30 days annual leave, increasing with length of service Healthcare scheme 35-hour working week Retail and gym membership discounts Profit-sharing scheme Life insurance Employee recognition awards Length of service rewards Professional development and training opportunities Career progression opportunities Supportive and collaborative working environment

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