Store Manager - 40 Hours - Sweaty Betty
About the role
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint in approximately 200 countries and territories, we empower, engage and inspire our consumers – every step of the way.
Responsibilities
- Be a role model, motivate and engage your team to bring brand values to life, promote an inclusive and positive working atmosphere, and celebrate success.
- Own sales and profit results, drive cost management including payroll, sales and KPIs.
- Deliver outstanding service to customers, demonstrating role‑model behaviors.
- Communicate efficiently on the floor and behind the scenes.
- Develop and maintain relationships across the business, with customers and community partners.
- Foster a supportive, productive and inclusive environment that promotes teamwork and accountability.
- Ensure policies, operational standards and procedures are communicated, understood and implemented (including security, people, health & safety and stock management).
- Identify innovative and creative methods to boost customer loyalty and promote the brand locally within the community.
- Prioritize the team and put their needs first.
- Partner with the wider business to ensure prompt stock placement and support the smooth running of the store.
- Manage change within the store and engage the team to adopt new ways of working.
- Create amazing customer experiences through authentic service that leaves a lasting impression.
Qualifications
- Experience in a management role within a fast‑paced, client‑focused retail environment.
- Commercial approach with a proven sales background and experience setting and delivering store KPIs.
- Flexible, adaptable, and comfortable working in a fast‑paced environment.
- Flexible schedule with availability for mornings, evenings, weekends, and holidays.
- Passion for our brands and brand lifestyles.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Proficient in POS systems.
- Budget management experience, including payroll and expenses.
- Exceptional customer service and team‑management skills with a proven track record of developing others.
- Awareness of market trends in the retail industry.
Working Conditions
Retail environment. US candidates only. Performance required to be consistent with the Company’s AAP/EEO goals and policies. High School diploma or equivalent.
Benefits
- Generous clothing allowance
- Seasonal allowance for Sweaty Betty uniform
- Excellent training and development opportunities
- Quarterly bonuses
- 60% off all Sweaty Betty merchandise
- 25 days holiday (pro‑rated if working part‑time)
- Refer a Friend bonus scheme
- Season Ticket Loan
- Access to Retail Trust – advice and support tool
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK employees
- Wolverine Worldwide discount
- Enhanced family leave policy
- People pension
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